Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Stone

Taos,NM

Summary

Proven leader and innovative Small Business Owner at The Little Place Boutique, adept in operations management and business marketing. Excelled in vendor relations and customer service, significantly enhancing brand identity and profitability. At Lindell Management, boosted engagement and conversions through strategic content and email marketing campaigns. Skilled in decision-making and maintaining a positive attitude, driving business growth and retention. Highly motivated and experienced Transcriptionist and Website Editor, passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

3
3
years of professional experience

Work History

Small Business Owner

The Little Place Boutique
08.2023 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.

Website Editor and Transcriber

Lindell Management
04.2021 - 12.2023
  • Audited website presence and performed quality assurance processes to assess objectives and verify achievements.
  • Maintained consistent brand voice across all digital channels by adhering to established style guides and standards.
  • Increased social media engagement through the creation of shareable blog posts tailored to specific platforms'' audiences.
  • Developed, communicated and implemented editorial policies, copyright and data protection to protect content.
  • Analyzed website traffic and developed content to meet needs and interests of website visitors.
  • Supported content edits and updated digital publications, e-newsletters, e-mail content and other digital platforms as assigned by website manager or senior website editor.
  • Edited long-form articles for clarity, accuracy, grammar, punctuation, spelling, structure, tone, voice consistency.
  • Developed targeted email marketing campaigns, driving increased newsletter subscriptions and customer conversions.
  • Managed relationships with freelance writers, ensuring timely delivery of quality articles while controlling costs effectively.
  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
  • Determined readiness of written pieces, made changes, and approved final versions for publication.
  • Checked reference sources to verify dates, facts and statistics.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Selected and edited photos for use in diverse projects.
  • Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
  • Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
  • Enhanced transcription accuracy by diligently proofreading and editing final documents.
  • Used headsets and transcribing software to take dictation of medical documents.

Education

No Degree - Arts

University of New Mexico
Taos, NM

Skills

  • Friendly, Positive Attitude
  • Transcribing orders
  • Transcribing
  • Strong grammar knowledge
  • Proofreading proficiency
  • Meeting Deadlines Consistently
  • Fast Typing Speed
  • Customer Service
  • Driven and Determined
  • Attention to Detail
  • Business management and development
  • Business growth and retention

Timeline

Small Business Owner

The Little Place Boutique
08.2023 - Current

Website Editor and Transcriber

Lindell Management
04.2021 - 12.2023

No Degree - Arts

University of New Mexico

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Michaela Stone