Michaela Thomas
Saint John,INDIANA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Proactive Wash Associate and Cashier with a strong background in customer service and team support. Efficient in operating cash registers, restocking merchandise, and maintaining cleanliness standards. Known for enhancing customer satisfaction, effective communication, and contributing to a safe work environment.
Overview
3
3
years of professional experience
Work History
Wash Associate
Crew Carwash
06.2022 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Enhanced customer satisfaction through prompt and efficient service.
- Supported team members during peak hours by assisting with their tasks when needed, contributing to overall success.
- Upheld company image through strict adherence to dress code, cleanliness standards, and professional demeanor at all times.
- Participated in regular team meetings to discuss improvements in processes and share best practices for continued success.
- Contributed to a safe work environment by adhering to safety protocols and reporting any concerns promptly.
- Increased team efficiency through effective communication and collaboration with colleagues.
Cashier
Dairy Queen Grill & Chill
05.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Optimized food presentation to enhance customer dining experience.
Education
Bachelor of Science - Psychology
Indiana University
107 S Indiana Ave, Bloomington, IN 4740505.2027
High School Diploma -
Lake Central High School
8400 Wicker Ave, St John, IN 4637305.2023
Skills
- Customer Service
- Efficient multitasking
- Quick Learner
- Positive Attitude
- Professional Appearance
- Sales Techniques
- Strong Work Ethic
- Punctual and Reliable
- Energetic and Enthusiastic
Timeline
Wash Associate
Crew Carwash
06.2022 - Current
Cashier
Dairy Queen Grill & Chill
05.2021 - 05.2022
Bachelor of Science - Psychology
Indiana University
High School Diploma -
Lake Central High School
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