Michaela Tiller
Flowery Branch,GA
Summary
Friendly and upbeat professional with over 10 years experience in customer service. Supportive team player with attention to detail, and the ability to work well under pressure to maintain positive customer experiences and complete daily tasks. Reliable, punctual and flexible with multitasking and planning abilities. Promotes customer comfort and enhanced experience by answering questions and responding to concerns.
Overview
11
11
years of professional experience
Work History
Book Keeper
Solid Rock Pool Service, LLC
2018.05 - Current
- Increased financial accuracy by streamlining bookkeeping processes and implementing organized filing systems.
- Maintained accurate financial records through diligent bookkeeping practices and regular audits of financial transactions.
- Increased client satisfaction through consistent communication and personalized bookkeeping support tailored to their specific needs.
- Maintained accurate financial records through diligent bookkeeping practices, enabling informed decision-making regarding business operations.
Family Manager
Tiller Residence
2016.06 - Current
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Cultivated positive relationships with neighbors and community members through participation in local events and organizations.
- Attended to the emotional well-being of each family member, providing support during challenges and celebrating accomplishments.
- Coordinated playdates and outings to meet children's physical and social needs.
- Coordinated social events and gatherings for extended family members to maintain strong connections within the larger family network.
- Handled conflict resolution within the family unit to promote an environment of understanding and harmony.
Hair Stylist
Salon 124 Hamilton Mill
2013.06 - 2018.08
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
Education
Hair Design License - Hair Design
Keune Academy By 124
Lawrenceville, GA05.2013
High School Diploma -
Flowery Branch High School
Flowery Branch, GA05.2011
Skills
- Time Management
- Financial Management
- Proficient Multi-tasking
- Negotiation and Conflict Resolution
- Effective Communication
- Event Management and Planning
- Home Educator
- Quickbooks Accounting Software
- Data Entry
Timeline
Book Keeper
Solid Rock Pool Service, LLC
2018.05 - Current
Family Manager
Tiller Residence
2016.06 - Current
Hair Stylist
Salon 124 Hamilton Mill
2013.06 - 2018.08
Hair Design License - Hair Design
Keune Academy By 124
High School Diploma -
Flowery Branch High School
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