Michaela Timberlake
Charleston,SC
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual inclined to consistently exceed performance standards and sales targets. I will be able to work full time.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Sales associates
Toyota of North Charleston
Charleston, SC
03.2025 - 09.2026
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Worked with fellow sales team members to achieve group targets.
Sales Associate
VSHRED
Charleston , SC
12.2024 - 02.2025
- Tracked sales performance metrics to identify trends in marketplace.
- Executed secure and efficient credit card transactions, enhancing customer satisfaction.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items tailored to customer interests, increasing average transaction value.
- Establish a structured daily routine while working remotely to enhance productivity.
Sales Associate
Toyota Of Cleveland
Cleveland , TN
03.2024 - 10.2024
- My job consists of setting appointments and helping customers pick out their dream car.
- Assisted customers with product selection, sizing and styling.
- Inspected vehicles on lot to familiarize with inventory and get to know all the cars we have.
- Facilitated customer product selection and ensured proper sizing and styling for satisfaction.
- Explored lot and familiarized with vehicle inventory to assist customers effectively.
Server
Sea Biscuit Cafe
Mt. Pleasant, SC
10.2021 - 03.2024
- Executed opening and closing duties by setting up dining area and restocking supplies to ensure smooth service flow.
- Delivered courteous, quick, and efficient service to enhance guest satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Facilitated training of new servers to improve team performance and service quality.
- Executed opening and closing tasks for dining area preparation such as setting up the dining area, restocking supplies.
Pool Attendant
American Pool Management
Mt. Pleasant, 29466
04.2020 - 09.2021
- Maintained records of chemical levels in the pool according to health standards.
- Monitored and recorded chemical levels in pool to ensure compliance with health standards.
- Welcomed customers to the pool area, ensuring a pleasant entry experience.
- Documented damages and submitted reports to management for review. and repairs to management staff.
- Conducted training sessions for new pool attendants on safety protocols. pool attendants on safety protocols and customer service to enhance user experience.
- Fostered a friendly and welcoming environment for all pool users, encouraging positive interactions.
Education
Wando High School
Mt. Pleasant, SC 08.2017 - 05.2021
Some College (No Degree) - Engineering (Pre-Engineering)
University of South Carolina - Columbia
Columbia, SCSkills
- Sales Strategy
- Upselling
- Customer Relationship Management
- Inventory Control
- POS System Operation
- Sales performance tracking
- Customer Engagement
- Problem-Solving
- Adaptability
- Relationship Building
References
- Monte Burney (423) 280-0132 ( GM & Partial Owner at Toyota of Cleveland)
- Stockton Coffey +1 (423) 368-0070 (Sales Manager and my Team Lead)
- Justin Chretein (901) 239-0260 (General Sales Manager)
Timeline
Sales associates
Toyota of North Charleston
03.2025 - 09.2026
Sales Associate
VSHRED
12.2024 - 02.2025
Sales Associate
Toyota Of Cleveland
03.2024 - 10.2024
Server
Sea Biscuit Cafe
10.2021 - 03.2024
Pool Attendant
American Pool Management
04.2020 - 09.2021
Wando High School
08.2017 - 05.2021
Some College (No Degree) - Engineering (Pre-Engineering)
University of South Carolina - Columbia