Michaela Valere
Sunrise,FL
Summary
Dynamic Claims Specialist with a proven track record at Progressive Insurance Co, excelling in claims processing and customer service. Recognized for enhancing workflow efficiency and attention to detail, while effectively managing multiple tasks. Strong communicator and team player, skilled in Microsoft Office and critical thinking, driving results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Claims Specialist Administrative
Progressive Insurance Co
04.2022 - Current
- Utilizes customer service competencies to interact by phone with medical providers.
- Screens and direct calls, offer general assistance to customers before having to forward calls.
- Fast Bulk Pip Litigation Team assigning
- Pip Litigation Bulk Payments
- HCL doc's assignment
- Hard File Project
- VTL Reroute Project
- Notary in office
Office Administration/Billing
Prima Home Health LLC
10.2019 - 04.2022
- Ensured timely completion of tasks with strong attention to detail, contributing to a well-functioning back office team.
- Process Insurance Claims for several insurance companies for billing in Tellus
- HR- process new employee background checks to ensure within compliance code
- Medical Billing
- Improved overall workflow efficiency through regular review and optimization of back-office procedures.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Administrative/Data Service Clerk
Team Focus Insurance Group
01.2019 - 08.2019
- Handles a high volume of electronic files and mapping
- Work with various computer applications and internet sites
- Access and assure information complete in accordance
- Microsoft Word
Accounts Receivable Specialist
Nutranext
08.2018 - 12.2018
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
Boyd Anderson High School
Lauderdale Lakes, FLSkills
- Claims
- Claims processing
- Ability to multi-tasks, organize and prioritize
- Verbal communication
- Effective team player
- Excellent communication and interpersonal skills
- Microsoft office
- Time management
- Customer service
- Critical thinking
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
Timeline
Claims Specialist Administrative
Progressive Insurance Co
04.2022 - Current
Office Administration/Billing
Prima Home Health LLC
10.2019 - 04.2022
Administrative/Data Service Clerk
Team Focus Insurance Group
01.2019 - 08.2019
Accounts Receivable Specialist
Nutranext
08.2018 - 12.2018
Boyd Anderson High School
Similar Profiles
Nicolas LacentraNicolas Lacentra
Large Loss Adjuster at Progressive InsuranceLarge Loss Adjuster at Progressive Insurance
JOANNA LEDEMAJOANNA LEDEMA
Sales Consultant-Seguros Department at Progressive InsuranceSales Consultant-Seguros Department at Progressive Insurance
Michael CamposMichael Campos
Managed Repair Supervisor at Progressive InsuranceManaged Repair Supervisor at Progressive Insurance
Kristin WoodsKristin Woods
Practice Manager at KEITH KURLANDPractice Manager at KEITH KURLAND
Jennifer MaitlandJennifer Maitland
Assistant General Manager at Legends Tavern And Grille - SunriseAssistant General Manager at Legends Tavern And Grille - Sunrise