Music
Michaela VanDuesen
Direct Support Worker
Manhattan,KS
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience with in-home settings providing guidance and encouragement to patients through physical and emotional support. Experience with direct care in various ways due to the background in serving, building operations, and caregiving. Studying Psychology to better understand and address patients emotional needs.
Overview
2
2
Languages
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Direct Support Worker
Resource Center For Independent Living
Manhattan, KS
03.2021 - Current
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Administered medication as directed by physician.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Performed household tasks such as laundry, making their bed, dusting, washing dishes and vacuuming.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Server
IHOP
Manhattan, KS
11.2019 - 02.2021
- Greeted and maintained relationships with regular customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Building Operations Attendant
Kansas State University Student Union
Manhattan, KS
08.2018 - 08.2019
- Removed trash and recyclables during each shift and disposed of items in proper receptacles.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Safely and effectively handled wide range of cleaning products and solutions.
- Positively engaged with customers and maintained professional appearance at all times.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines, specifications, and schedules.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Set up and tore down events in the building; most notably a 1,000 seat lecture with 20 (8ft) tables.
- Handle any technical needs within the building such as microphones, lighting, projector screens, speakers, etc.
Education
High School Diploma -
Wamego High School
Wamego, KS 08.2014 - 05.2018
Bachelor of Arts - Psychology
Kansas State University
Manhattan, KS 08.2018 - Current
Skills
Medication Management
Interests
Gerontology
Neurology
Art
Poetry/Literature
Volunteerism
Hobbies
- Listening, playing, or writing music-Performed in Carnegie Hall in a national choir, achieved multiple awards for music, marched in Disney World.
- Paint, sketch, or draw- Was in art club and received a judges choice ribbon at an art show
- Write poetry
- Reading
- Watch documentaries and medical films
- Going on walks
- Enjoy cooking and baking
- Volunteering- offered to help disabled citizens in the community with raking their leaves, was apart of several volunteering clubs in high school
- Spending time with friends and family
- Often use these hobbies as a cathartic way to deal with stress in life
- Interested in using some of these hobbies as a way to help clients handle emotions and stressful situations.
Timeline
Direct Support Worker
Resource Center For Independent Living
03.2021 - Current
Server
IHOP
11.2019 - 02.2021
Building Operations Attendant
Kansas State University Student Union
08.2018 - 08.2019
Bachelor of Arts - Psychology
Kansas State University
08.2018 - Current
High School Diploma -
Wamego High School
08.2014 - 05.2018
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