Summary
Work History
Education
Skills
Timeline
Generic

Michaela Viveros

Newport News,VA

Summary

Proven team leader with a successful history of enhancing customer satisfaction at Cinemark. Known for effective communication skills and meticulous attention to detail, consistently improving operational efficiency and maintaining cleanliness through expertise in cash handling. Thrives in fast-paced environments, demonstrating exceptional organization and teamwork abilities, contributing to a positive and productive workplace.

Work History

Housekeeper/Houseman

Hampton Inn & Suites
Newport News, VA
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Team Member-Assistant Manager

Cinemark
Newport News, VA
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Diploma -

Nordhoff High School

Skills

  • Communication
  • Teamwork
  • Organization
  • Attention to Detail
  • Time Management
  • Customer Service
  • Cash Handling
  • Patience and Empathy

Timeline

Housekeeper/Houseman

Hampton Inn & Suites

Team Member-Assistant Manager

Cinemark

Diploma -

Nordhoff High School

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Michaela Viveros