Michaela Vivola
Houston,TX
Summary
Highly-focused and ambitious administrative professional bringing 6+ years management experience with extensive customer service, public relations and philanthropic background. Proactive problem-solver possessing elevated business and operations honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building. Pursuing opportunities to leverage advanced competencies and deliver valuable contributions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Insurance and Billing Specialist
Preva Advanced Surgicare Center Of The Woodlands
The Woodlands, TX
11.2021 - Current
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Finance Manager
Performance Truck
Houston, TX
07.2020 - 10.2021
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Submit customer credit applications to appropriate lender.
- Created customer documentation packets once approved by lender for signing as well as for funding and Title Work.
Assistant Manager
Avalanche Food Group
Houston, TX
10.2013 - 07.2021
- Recruited and interviewed numerous talented professionals, daily
- Conducted new employee orientation to foster positive attitude toward
- Served links between upper management and employees by Handling inquiries, interpreting and administering contracts
- Managed over 60 Server/bartenders successfully in fast-paced environment through proactive communication and positive feedback
- Completed weekly inventory counts to verify stock levels, address discrepancies and forecast future needs
Human Resource Manager
Principal Services LTD
Cleveland, Tx
03.2018 - 04.2020
- Responsible for employee and new hire orientations as well as arranging 401k enrollment, Health Benefits to include dental and Vision, compliance with company and state policy and protocols
- Weekly Payroll: Enter time received, make sure employee loans are deducted, child support payments are made, e-file/pay 941 weekly, transfer funds to cover payroll
- In charge of organization and scheduling of drug screening and results, OSHA training
- Enter PO's into QuickBooks using take off and job quotes so that invoices are being received off correct items and prices
- Form for each invoice: Rain Days, Conditional Waivers, Unconditional for previous PE, Affidavit of Bills Paid, Consent (if reducing), QB Invoice, , SWPPP forms, Certified payroll
Payroll and Benifits Specialist
JDC Insurance Agency
Spring, TX
04.2015 - 01.2018
- Supported finance department payroll administration while monitoring reportable hours of full-time employees.
- Maintained payroll information by calculating, collecting and entering data.
- Initiated direct deposits and prepared manual checks for employees.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Quickbooks.
Education
BBA - Human Resources Management
Sam Houston State University
Huntsville, TX05.2018
Associate of Science -
Lonestar College
Kingwood, Tx06.2016
High School Diploma -
Cleveland High School
Cleveland, TX2012
Skills
- Accounting and Payroll
- Client Contracts
- Financial-management
- Organizational
- Compliance and Protocols
- Sales, Data Entry
- Recruiting and interviewing
- Staff management
- Sales and marketing
- Motivated team player
- Employee relations
- Human resources operations
- Benefits management
- Human resources strategy
- Intuit QuickBooks
- Microsoft Office
Certification
SAP Software Certification
Society for Human Resource Management Certification
Timeline
Insurance and Billing Specialist
Preva Advanced Surgicare Center Of The Woodlands
11.2021 - Current
Finance Manager
Performance Truck
07.2020 - 10.2021
Human Resource Manager
Principal Services LTD
03.2018 - 04.2020
Payroll and Benifits Specialist
JDC Insurance Agency
04.2015 - 01.2018
Assistant Manager
Avalanche Food Group
10.2013 - 07.2021
BBA - Human Resources Management
Sam Houston State University
Associate of Science -
Lonestar College
High School Diploma -
Cleveland High School
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