Michaela Ward
New Paltz,NY
Summary
Dedicated and detail-oriented ultrasound student with training in diagnostic imaging techniques and patient care. Strong foundation in anatomy, physiology, and pathology, complemented by hands-on experience in clinical settings. Developing competence in echo and vascular ultrasound imaging. Possessing excellent communication and interpersonal skills honed over four years in retail, enabling effective customer interactions and team collaboration. Eager to leverage technical skills and customer service experience in a dynamic healthcare setting.
Overview
4
4
years of professional experience
Work History
Bakery Clerk
DeCicco's & Sons
Brewster, USA
10.2024 - Current
- Prepares and package various bakery items such as bread, pastries, and cakes in accordance with quality standards and customer preferences
- Manages inventory levels by organizing stock, rotating products, and monitoring expiration dates to minimize waste and maximize freshness
- Provides exceptional customer service by assisting with inquiries, taking special orders, and offering product recommendations
- Maintains a clean and organized work environment by sanitizing workstations, equipment, and display cases regularly
Operations Lead
At Home
Poughkeepsie, USA
05.2022 - 10.2024
- Supervised a team of 15 employees, providing guidance and support to ensure successful completion of daily tasks
- Oversaw daily cash transactions, balancing registers, and resolving any discrepancies efficiently
- Implemented process improvements to streamline check-out procedures and reduce customer
- Collaborated with store management to troubleshoot issues, address customer concerns, and maintain a positive work environment
- Promoted from a Visual Merchandiser to Operations Lead July 2023
Sales Associate
Journeys
Poughkeepsie, USA
10.2020 - 02.2022
- Demonstrated excellent product knowledge by assisting customers in finding the perfect shoe for their needs and style preferences
- Consistently met and exceeded sales targets by engaging with customers, building relationships, and providing exceptional service
- Managed inventory and merchandise displays to ensure a visually appealing and organized store environment that maximized sales
- Promoted from Sales Associate to Key Holder December 2021
Education
Diagnostic Medical Sonographer -
The Center For Ultrasound Research And Education
White Plains, NY11-2024
High School diploma -
Our Lady of Lourdes Catholic Highschool
Poughkeepsie, NY06.2022
Skills
- Adaptability
- Attention to detail
- Communication
- Customer service
- Leadership
- Problem-solving
- Reliability
- Technical skills
Accomplishments
Recognized as Employee of the Month for outstanding performance, exceptional teamwork, and dedication to achieving organizational goals. Acknowledged for consistently exceeding targets, demonstrating leadership skills, and contributing to a positive work environment.
Timeline
Bakery Clerk
DeCicco's & Sons
10.2024 - Current
Operations Lead
At Home
05.2022 - 10.2024
Sales Associate
Journeys
10.2020 - 02.2022
Diagnostic Medical Sonographer -
The Center For Ultrasound Research And Education
High School diploma -
Our Lady of Lourdes Catholic Highschool
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