Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Michael A. Weckwerth

Kansas City,Kansas

Summary

To obtain a position that will employ my education and experience to the betterment of the organization. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.

Overview

26
26
years of professional experience
7
7
years of post-secondary education

Work History

Transport Information Specialist

Children’s Mercy Hospital
Kansas City, Missouri
08.2015 - Current
  • Responsibilities include, documentation quality assurance, maintenance of computer software and hardware, maintenance of radios, phones and pagers, daily monitoring of Transport productivity levels and recommendations of improvement measures
  • Produce multiple daily and monthly reports to identify trends in system performance.

Communications Center Manager

04.2008 - 08.2015
  • Responsibilities include, monitoring of daily operations of the Communications center, scheduling of employees, employee selection, employee relations, quality improvement and customer relations.

Transport Communications Specialist

02.2002 - 04.2008
  • Responsibilities include, coordinating communications between referral physicians and the Transport personnel, transport via multiple modes of transport and documentation of Transport activities as appropriate.

Field Operations Supervisor

American Medical Response, Inc
Independence, Missouri
11.1996 - 02.2000
  • Responsibilities included, scheduling of crews, employee relations, employee selection, disciplinary action, patient care, quality improvement and customer relation.

Area Manager/Customer Service Representative

LifeGuard Medical Services, Inc
Blue Springs, Missouri
06.1995 - 11.1996
  • Responsibilities included, scheduling of crews, employee relations, employee selection, disciplinary action, marketing and market research, quality improvement and customer relations.

EMS Supervisor

American Medical Transport, a Rural/Metro Corporation
Houston, Texas
07.1994 - 12.1994
  • Responsibilities included, scheduling of crews, employee relations, employee selection, disciplinary action, marketing and market research, quality improvement and customer relations.

Education

Associates Degree - Allied Health Graduated

Kansas City, Kansas Community College
08.1983 - 05.1986

No Degree - Paramedicine

University of Kansas Medical Center
Kansas City, KS
05.2001 -

Bachelor of Science - Political Science and History

Washburn University
Topeka, KS
08.1976 - 05.1981

Skills

Office administration

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Software

Experienced with Excel, Powerpoint, Word and several Computer Aided Dispatch and Clinical Documentation programs

Timeline

Transport Information Specialist

Children’s Mercy Hospital
08.2015 - Current

Communications Center Manager

04.2008 - 08.2015

Transport Communications Specialist

02.2002 - 04.2008

No Degree - Paramedicine

University of Kansas Medical Center
05.2001 -

Field Operations Supervisor

American Medical Response, Inc
11.1996 - 02.2000

Area Manager/Customer Service Representative

LifeGuard Medical Services, Inc
06.1995 - 11.1996

EMS Supervisor

American Medical Transport, a Rural/Metro Corporation
07.1994 - 12.1994

Associates Degree - Allied Health Graduated

Kansas City, Kansas Community College
08.1983 - 05.1986

Bachelor of Science - Political Science and History

Washburn University
08.1976 - 05.1981
Michael A. Weckwerth