Michaela Whelchel
Gibsonville,NC
Summary
Driven and meticulous, excelled in visual merchandising and stock replenishment at American Greetings, ensuring optimal product availability and store appearance. Demonstrated exceptional multitasking as a Server at Los Amores, enhancing customer satisfaction. Known for reliability, outstanding interpersonal skills, and a keen eye for detail, significantly contributing to workplace efficiency and positive customer experiences. Versatile team member offering over 16 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
15
15
years of professional experience
Work History
Merchandiser
American Greetings
Marion, IN
05.2020 - 08.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
Server
Los Amores
Marion, IN
11.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier, Merchandiser
Kohls Department Store
Marion, IN
07.2014 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Orderfiller
Walmart Distribution
Gas City, IN
09.2010 - 12.2012
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Meat Department Manager, Produce Manager
Cox Supermarket
Alexandria, IN
02.2007 - 11.2010
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Enhanced customer satisfaction by ensuring highest quality and freshest meat products were available.
- Maintained clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Trained new employees on handling, safety and stocking procedures.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Trained new employees in company policies, best practices, and procedures for handling meat products safely.
Education
GED -
Madison-Grant Jr./Senior High School
Fairmount, INSkills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Stock replenishment
- Merchandise planning
- Visual Merchandising
Timeline
Merchandiser
American Greetings
05.2020 - 08.2021
Server
Los Amores
11.2019 - 03.2020
Cashier, Merchandiser
Kohls Department Store
07.2014 - 06.2015
Orderfiller
Walmart Distribution
09.2010 - 12.2012
Meat Department Manager, Produce Manager
Cox Supermarket
02.2007 - 11.2010
GED -
Madison-Grant Jr./Senior High School