Michaela Whitley
Savannah,GA
Summary
Driven professional with a proven track record in customer service excellence and time management, honed at McDonald’s and Edge. Skilled in fostering repeat business through relationship building and maintaining high accuracy in financial transactions. Demonstrates reliability and effective communication, mentoring team members for improved performance.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald’s
10.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Associate
Edge
08.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Dental Hygiene
Savannah Dental Assistant School
Savannah, GASkills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Guest inquiries
Timeline
Cashier
McDonald’s
10.2021 - Current
Sales Associate
Edge
08.2021 - 10.2021
Dental Hygiene
Savannah Dental Assistant School
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