Michaela Winschel
Biloxi,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Flight Attendant position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Behavioral Technician
Pine Belt Mental Healthcare Resources
12.2021 - Current
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Housekeeper
Springhill Suites By Marriott
01.2020 - 11.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Regional Flight Attendant
Air Wisconsin Airlines Corporation
01.2019 - 04.2020
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Curbside Specialist
HEB
09.2017 - 01.2019
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Developed and managed relationships with key clients and partners to drive growth.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX06.2016
Skills
- Behavior Management
- Critical Thinking
- Mental Health Assessment
- Customer Service
- First Aid
- Passenger Safety Management
- FAA Regulations
- Food and Beverage Preparation
- Cleanliness and Sanitation
- Travel Coordination
- Good Judgement
- Stress Tolerance
Timeline
Behavioral Technician
Pine Belt Mental Healthcare Resources
12.2021 - Current
Housekeeper
Springhill Suites By Marriott
01.2020 - 11.2021
Regional Flight Attendant
Air Wisconsin Airlines Corporation
01.2019 - 04.2020
Curbside Specialist
HEB
09.2017 - 01.2019
High School Diploma -
Copperas Cove High School
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