Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Adams

Customer Service Rep.
Houston,TX

Summary

Dynamic Field Service Leader at Reliant Energy with a proven track record in managing service operations and enhancing team performance. Skilled in job scheduling and health and safety compliance, I successfully guided technicians to achieve operational excellence while fostering professional development. Committed to driving results and improving field operations.

Professional in service management, prepared to elevate operational efficiency and customer relations. Proven experience in streamlining service processes and leading teams to achieve high performance. Known for adaptability and fostering collaborative work culture.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

34
34
years of professional experience

Work History

Field Service Leader

Reliant Energy
06.1978 - 03.2012
  • Led team of up to [Number] service technicians in field activities.
  • Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
  • Managed a team of technicians, providing support and guidance for professional development.

Education

General Studies

McKinley Williams
Houston, TX
04-1977

Skills

  • Job scheduling
  • Managing service operations
  • Health and safety compliance
  • Field operations

Timeline

Field Service Leader

Reliant Energy
06.1978 - 03.2012

General Studies

McKinley Williams
Michael AdamsCustomer Service Rep.