Michaelah Kline
Colorado Springs,CO
Summary
I excel in multitasking and organization, ensuring high-quality work, and producing eminent work under time constraints. My strong customer service skills enhance guest experiences, showcasing my ability to blend culinary expertise with hospitality. I consistently meet employer expectations for safety and customer satisfaction. I thrive for excellence in customer service, I'm a punctual individual who takes all of my duties seriously, showcasing integrity in everything that I do.
Overview
4
4
years of professional experience
Work History
Cook
Noodles World Kitchen
5844 Barnes Rd, Colorado Springs, CO 80922
05.2017 - 07.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Server
Buffalo Wild Wings
2905 Geyser Dr, Colorado Springs, CO 80906
04.2015 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Tesla
2115 Afton Way, Colorado Springs, CO 8090905-2015
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Hospitality and service industry background
- Hospitality service expertise
- Problem-solving
- Staff training
- ServSafe certified
- Focused and disciplined
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
Languages
English
Full Professional
Timeline
Cook
Noodles World Kitchen
05.2017 - 07.2019
Server
Buffalo Wild Wings
04.2015 - 05.2019
High School Diploma -
Tesla