Work Preference
Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Languages
Software
Timeline
ProjectManager

Michael A. Jaime

Customer Service
Moreno Valley,CA

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time off

Summary

Customer-focused professional with a strong work ethic and proven reliability in retail environments. Skilled in fostering positive interactions and collaboration among team members and customers. Committed to enhancing team performance and delivering high-quality service.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Freelance Graphic Designer & Videographer

Freelance
06.2024 - Current
  • Collaborated with clients to create impactful logos, social media graphics, and promotional advertisements.
  • Video projects include storyboarding, filming (lighting, camera, audio), and post-production.
  • Coordinated project timelines and invoiced processes to enhance workflow efficiency.
  • Develop creative design for print materials, brochures, banners, and signs.

Sales Agent Leader

VOL Systems
12.2025 - 03.2026
  • Mentored and coached new hires and entry-level staff to enhance onboarding experience.
  • Provided training on effective interpersonal communication skills to enhance team collaboration.
  • Conducted training sessions on delivering outstanding customer service to enhance the customer experience.
  • Provided guidance on effective sales methods and approaches to increase sales performance.
  • Supported individualized growth in speaking, listening, and reading.
  • Collaborated with corporate entity to market government phones for families utilizing EBT or other California benefits.

Service Champion

Taco Bell
06.2022 - 11.2023
  • Executed fast-paced tasks efficiently, maintaining quality service under pressure.
  • Persistently engaged with customers in a friendly manner, contributing to an uplifting service environment.
  • Executed fast-paced tasks efficiently while thriving under pressure situations.
  • Collaborated with teammates to organize food and condiment stations, ensuring neat presentation and adequate stock levels.
  • Developed skills in lifting, cleaning, stocking, and organizing to uphold cleanliness and organization of work areas.

Education

Associate of Arts - Graphic Design and Marketing

Riverside City College
Riverside, CA
05.2001 -

High School Diploma -

Valley View High School
Moreno Valley, CA
05.2001 -

Skills

Creative video editing and design

Photo editing expertise

Web design

Marketing strategy

Brand strategy formulation

Social branding

Client engagement

Collaborative teamwork

Team motivation

Problem-solving

Efficient time management

Strategic business planning

Networking

Sales training

Cross-selling

Exceptional communication

Interests

  • Web Development and Design
  • Gym Workouts
  • Graphic Design
  • Music
  • Photography and editing photos
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Fashion
  • Road Trips
  • Hobbies that combine physical activity with outdoor exploration
  • Camping
  • Running

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Spanish
Limited Working

Software

Adobe

Timeline

Sales Agent Leader

VOL Systems
12.2025 - 03.2026

Freelance Graphic Designer & Videographer

Freelance
06.2024 - Current

Service Champion

Taco Bell
06.2022 - 11.2023

Associate of Arts - Graphic Design and Marketing

Riverside City College
05.2001 -

High School Diploma -

Valley View High School
05.2001 -
Michael A. JaimeCustomer Service