Michael Angel Ferrer
Bronx,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Bringing positive attitude and strong problem-solving skills, coupled with commitment to quality and safety. Possesses foundational knowledge of automotive systems and maintenance, including basic diagnostics and repair techniques. Dedicated to ensuring optimal vehicle performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Express Technician
Eastchester Chrysler Jeep Dodge Ram
06.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
Express Technician
Bronx Honda
05.2024 - 06.2024
- Maintained safety within the workplace by following established protocols for hazardous materials handling and equipment usage.
- Demonstrated adaptability by quickly learning new technologies utilized in automotive diagnostics.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Tested tires for wear, balance and overall condition.
- Utilized specialized tools and equipment to safely remove and install tires.
- Evaluated fluid levels, battery functioning, and vehicle leaks.
- Road-tested vehicles to assess tire performance and identify additional issues.
- Obtained quotes for tires from vendors and negotiated prices.
Express Technician
Milea Buick GMC & Subaru
10.2022 - 04.2024
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Checked fluids, tires, brakes, and other systems as part of a multi point inspection.
- Performed New York State Inspections on Vehicles
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Stockroom Associate
Marshalls
05.2021 - 09.2022
- Managed timely and effective replacement of damaged or missing products.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
- Maintained fitness in order to move merchandise efficiently and safely.
- Shelved new and returned inventory according to proper storage procedures.
- Prepared pallets for shipment or use by sales floor employees.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Received incoming merchandise and stored in correct stock locations.
- Developed and maintained successful working relationships with colleagues.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Verified safe and secure storage of merchandise and supplies.
Seasonal Helper
UPS
07.2020 - 08.2020
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Used hand trucks and forklifts to load, unload, and transport items.
- Followed supervisor instructions to complete tasks on time.
- Assisted multiple drivers each day on a route with delivering packages to recipients on a timely manner.
- Used equipment properly to avoid workplace hazards or injuries.
- Practiced company policies to promote safety and compliance.
- Participated in training sessions to enhance skills and knowledge.
Summer Maintenance Worker
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
07.2017 - 08.2017
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Sweep and mop the facility.
- Positively engaged with customers and maintained professional appearance as company representative.
Summer Camp Assistant Counselor
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
07.2016 - 08.2016
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social, and emotional growth.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Led groups of children safely through variety of camp activities.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Worked with children of varying age, interest, skill, and developmental levels.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Kept athletic and games equipment and facilities organized and maintained.
Education
High School Diploma -
Archimedes Academy
Automotive Mechanics - Automotive Mechanics
School of Cooperative Technical Education
Skills
- P>Replacing parts
- P>Inspecting vehicles
- P>Tire rotations
- P>Battery replacements
- P>Documentation skills
- P>Oil changes
- P>Fluid checks
- P>Customer Relations
- P>Safety awareness
- P>Preventive Maintenance
- P>Inspection skills
- P>Automotive diagnostics
- P>Repair planning
- P>Basic Computer Skills
- P>Microsoft Word and Excel
- Power tools operation
- Equipment calibration
- Mechanical aptitude
- Tire changing and rotation
- Customer service
- Problem-solving
- Battery replacements
- Safety checks
- Attention to detail
- Oil changes
- Replacing parts
- Dependable and responsible
- Brake systems
- Tire rotations
- Tire damage repair
- Verbal and written communication
- Parts ordering
- Belt inspection
- Safety compliance
- Relationship building
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Time management
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Problem resolution
- Verbal communication
- Task delegation
- Strategic planning
- Team leadership
- Decision-making
- Goal setting
- Workload management
- Conflict resolution
- Team building
- Sales strategies
- Team motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
Personal Information
Title: Express Technician
Contact
Bronx, NY 10462
Education
New York, NY,Bronx, NY
Timeline
Express Technician
Eastchester Chrysler Jeep Dodge Ram
06.2024 - Current
Express Technician
Bronx Honda
05.2024 - 06.2024
Express Technician
Milea Buick GMC & Subaru
10.2022 - 04.2024
Stockroom Associate
Marshalls
05.2021 - 09.2022
Seasonal Helper
UPS
07.2020 - 08.2020
Summer Maintenance Worker
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
07.2017 - 08.2017
Summer Camp Assistant Counselor
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
07.2016 - 08.2016
Automotive Mechanics - Automotive Mechanics
School of Cooperative Technical Education
High School Diploma -
Archimedes Academy
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