Michaelangelo Pondoyo
Ivins,UT
Summary
Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Ivins City, Utah
04.2018 - Current
- Provide enhanced public safety by conducting extra patrols, responding to emergencies, and performing rescue functions during accidents and emergencies.
- Improved community relations through proactive engagement with residents and businesses, addressing concerns, and providing information on public safety initiatives.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Effect arrest by conducting visual and audio surveillance and detecting and collecting evidence.
- Conducted comprehensive risk assessments for events and facilities, implementing appropriate security measures to ensure public safety.
- Assisted in the development of emergency response plans, taking into account potential threats and vulnerabilities.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Delivered presentations on various public safety topics at schools, community centers, and other venues to educate citizens about crime prevention strategies.
- Field train new officers and provide instruction during firearms training for the department and Utah P.O.S.T cadets.
- Serve as an agent of the court.
Community Relations Director / Assistant Medical Administrator
Alpha Home Health and Hospice
03.2017 - 11.2017
- Strengthened community partnerships by organizing and executing outreach events.
- Enhanced public image of the organization through successful PR campaigns.
- Developed strategic relationships with local businesses for mutual support and event collaboration.
- Managed social media channels, increasing brand awareness and engagement within the community.
- Increased participation in annual fundraising events, resulting in greater financial support for organizational programs.
- Built a strong network of contacts in local media outlets, facilitating positive coverage of organizational news and events.
- Marketed offerings and services to community.
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Residential Supervisor / Youth Mentor / Med Tech / Medical Liaison
Red Rock Canyon School
06.2013 - 03.2017
- Improved resident satisfaction by consistently providing exceptional care and addressing individual needs.
- Enhanced staff performance through ongoing training, coaching, and mentoring for continuous professional development.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s specific needs.
- Implemented effective communication strategies among staff members to foster a cohesive work environment focused on delivering high-quality care.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Facilitated open lines of communication between residents'' families and staff members to keep them informed regarding their loved ones'' progress in the program.
- Cultivated partnerships with local businesses and organizations to increase awareness of the residential program and expand the range of support services available to residents.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supported personal needs of residents dealing with diverse conditions.
- Provided crisis management and intervention during emergency situations.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Administer medication, take vitals, chart, schedule appointments, and draw blood.
Bakery Chef / Assistant Manager / General Manager
Paradise Bakery and Cafe
04.2013 - 11.2013
- Mentored junior bakers, fostering professional growth and skill development.
- Developed strong relationships with suppliers, ensuring access to the highest quality ingredients at competitive prices.
- Managed daily operations of the bakery, delegating tasks effectively to optimize productivity.
- Spearheaded special events catering services, expanding the bakery''s reach within the community.
- Cultivated a positive work environment that fostered creativity, collaboration, and teamwork among staff.
- Trained new employees on proper baking techniques, equipment use, and ingredient handling procedures.
- Regularly reviewed customer feedback to identify areas for improvement in product offerings or service levels.
- Oversaw budgeting for ingredient purchases, labor costs, and overall bakery expenses.
- Complied with health and safety codes to protect staff and customers.
- Resolved customer concerns with positive approach and constructive strategies.
Doctors Assistant / Phlebotomist / Office Manager
Private Practice
08.2009 - 03.2013
- Assist with surgeries, administer drug test, administer medication intravenously.
- Marketing
- Account Specialist.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Criminal Justice
Utah Tech University
St. GeorgePhlebotomy
Utah School of Phlebotomy
Hurricane, UTCNA
Ridgeview Medical
St. GeorgeSkills
- Public Safety
- Interviewing, Hiring & Training
- Community Outreach & Partnership Development
- Conflict De-Escalation
- Adaptability and Flexibility
- Firearms Proficiency
- Teamwork and Collaboration
- Organizational Skills
- Surveillance Techniques
- Gang Knowledge
- Undercover Investigations
- Administrative and Clinical Knowledge
- Fluent in English and Tagalog
- First Aid Certified
Certification
- Phlebotomy Certification, 2008
- SFO (Special Functions Officer), 2017
- LEO (Law Enforcement Officer), 2018
- Field Trainer, 2021
- Fido Certification, 2022
- Firearms and Less Lethal Instructor, 2022
- Instructor Development, 2022
- C.I.T. Certification, 2023
- D.R.E. Certification, 2023
Timeline
Public Safety Officer
Ivins City, Utah
04.2018 - Current
Community Relations Director / Assistant Medical Administrator
Alpha Home Health and Hospice
03.2017 - 11.2017
Residential Supervisor / Youth Mentor / Med Tech / Medical Liaison
Red Rock Canyon School
06.2013 - 03.2017
Bakery Chef / Assistant Manager / General Manager
Paradise Bakery and Cafe
04.2013 - 11.2013
Doctors Assistant / Phlebotomist / Office Manager
Private Practice
08.2009 - 03.2013
Criminal Justice
Utah Tech University
Phlebotomy
Utah School of Phlebotomy
CNA
Ridgeview Medical
Similar Profiles
Denise VincentDenise Vincent
Police Officer at City Of West Jordan, UtahPolice Officer at City Of West Jordan, Utah
Alexander EatoughAlexander Eatough
Basketball Referee at Mapleton City, UtahBasketball Referee at Mapleton City, Utah
Morgan EarleyMorgan Earley
Administrative Assistant to Director at University of Utah-Salt Lake City, UTAdministrative Assistant to Director at University of Utah-Salt Lake City, UT
Linda LemonLinda Lemon
President at Emerald Trans and Logistics, LLCPresident at Emerald Trans and Logistics, LLC
EMILY BEATTYEMILY BEATTY
USPS Clerk at United States Post OfficeUSPS Clerk at United States Post Office