Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michaelangelo Velasco

HENDERSON,Nevada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Sales

Primo/Sparkletts Water
06.2022 - Current


  • Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
  • Developed pipeline of potential sales to meet territory sales expectations.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Enhanced client relationships by implementing targeted communication strategies and fostering strong partnerships.
  • Improved customer satisfaction by effectively resolving delinquent accounts through negotiation and payment plans.
  • Used proven customer engagement techniques to increase sales.

Poker Floor Lead

World Series of Poker (Caesars Entertainment)
05.2015 - Current
  • Trained new employees on gaming compliance and procedures.
  • Collaborated with other departments to drive successful completion of assigned tasks.
  • Utilized problem-solving skills to quickly address unexpected issues that may arise on the floor
  • Reduced customer complaints through proactive issue resolution and consistent client followups.
  • Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.

Sales Manager

Marketsource
08.2021 - 06.2022
  • Managed customer accounts and customer relationships
  • Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
  • Held daily check-ins with team members to set objectives and monitor progress
  • Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
  • Conducted regular training sessions with sales team members to ensure effective sales techniques were used
  • Managed a team of 10+ sales representatives across multiple stores
  • Applied different approaches to changing work demands and to meet sales challenges.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Education

High School Diploma -

Silverado High School
Las Vegas, Nevada
06.2005

Skills

  • Sales operation
  • Teamwork and Collaboration
  • Reliability
  • Customer Relationship Management
  • Problem-solving aptitude
  • Adaptability
  • Sales management
  • Cash application
  • Payment Processing
  • Strong negotiation skills
  • Account Management
  • Client Relations
  • Customer research
  • Word Processing
  • Database Maintenance
  • Analytical Skills
  • Meticulous attention to detail

References

References available upon request

Timeline

Sales

Primo/Sparkletts Water
06.2022 - Current

Sales Manager

Marketsource
08.2021 - 06.2022

Poker Floor Lead

World Series of Poker (Caesars Entertainment)
05.2015 - Current

High School Diploma -

Silverado High School

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Michaelangelo Velasco