MICHAELANNAH JOHNSON
Elgin,Texas
Summary
Detail-oriented and compassionate professional with 9+ years of experience in subrogation and legal support, specializing in medical record review, data management, case organization, and client communication. Additional experience includes medical assisting coursework and clinical skills training, data entry, and childcare support. Recognized for strong organizational skills, accuracy, multitasking, and the ability to build positive relationships while delivering quality service in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Subrogation Specialist
The Bratton Firm
Austin, TX
08.2018 - 03.2026
- Implement and regulate hospital and health plan liens
- Knowledgeable and up-to-date on subrogation statutes
- Update and maintain client case files
- Negotiate lien reductions with Attorneys
- Investigate police reports, medical databases, and communicate with insurance carriers to ensure client satisfaction in third-party liability matters
Project Manager/ Estimator
All Points Inspection Services
Austin, TX
02.2016 - 08.2018
- Prepared accurate cost estimates for water and sewer cleaning, CCTV inspection, and rehabilitation projects
- Reviewed plans, specs, and municipal bid documents to determine scope, quantities, and pricing
- Coordinated scheduling of crews, vacuum trucks, jetters, and CCTV camera equipment
- Managed project timelines to ensure on-time completion and compliance with contract requirements
- Communicated with municipalities, engineers, inspectors, and general contractors throughout projects
- Tracked job costs, change orders, and progress billing
- Reviewed and organized CCTV inspection reports, footage, and documentation
- Ensured work met local, state, and EPA regulations for water and sewer systems
- Managed subcontractors and vendors when required
- Resolved field issues, scope changes, and customer concerns promptly and professionally
- Maintained detailed project records and closeout documentation
- Supported bid submissions and proposal preparation
Administration Manager
DCOMM, Inc
Austin, TX
06.2015 - 01.2016
- Maintained and verified accuracy of customer and employee records within internal computer systems
- Audited records regularly and coordinated secure scanning and archiving of outdated documents
- Compiled and analyzed statistical data to produce monthly and special-request reports
- Managed record closure, terminal files, and chart audit documentation
- Assisted with payroll preparation by entering and reconciling data in cumulative payroll reports
- Supported human resources processes by conducting background checks and scheduling pre-employment drug screenings
- Ensured compliance with company policies regarding documentation, confidentiality, and data accuracy
Data Entry Specialist
DCOMM, Inc
Austin, TX
05.2014 - 06.2015
- Verified and maintained accurate, up-to-date information within internal computer systems
- Compiled statistical data for special reports and management review
- Organized billing and invoice data to support accounts receivable and expected revenue reporting for controllers
- Tracked, verified, and logged deadlines to ensure timely responses to daily inquiries
- Identified, documented, and assisted in resolving system and account discrepancies
- Ensured data accuracy, consistency, and compliance with internal procedures
Infant Caregiver
ABC 123
Manor, TX
02.2014 - 05.2014
- Provided daily care for infants, including feeding, diapering, and naptime routines
- Monitored infants for signs of illness, discomfort, or developmental concerns and reported observations to supervisors
- Maintained a safe, clean, and nurturing environment in accordance with state childcare regulations
- Followed individualized care plans, feeding schedules, and sleep routines provided by parents
- Documented daily activities, feedings, diaper changes, and developmental milestones
- Engaged infants in age-appropriate sensory and developmental activities
- Practiced proper hygiene, infection control, and sanitation procedures
- Comforted infants and supported emotional development through responsive caregiving
- Communicated effectively with parents regarding daily care and infant progress
- Adhered to licensing requirements, safety standards, and center policies
Education
Limited Medical Radiologic Technologist Certification Program -
College of Health Care Professions
Austin, TXSkills
- OSHA/HIPAA Compliance
- AHA CPR & BLS Certified
- Triage & Rooming
- Vitals & Charting
- Phlebotomy & Injections
- Medical Terminology
- Microsoft Office: Word, Excel, PowerPoint
- Office Admin Duties
- Patient positioning and immobilization techniques
- Radiographic anatomy identification
- Image evaluation for positioning, exposure, and anatomy
- Fixed and variable technique chart usage
- Digital radiography (DR)
- Radiation protection & ALARA principles
- Patient identification and exam verification
- Infection control and standard precautions
- Strong negotiation skills
- Case evaluation
- Claims investigation
- Equipment preparation and room setup
Certification
- Basic Life Support
Languages
English
Full Professional
Timeline
Subrogation Specialist
The Bratton Firm
08.2018 - 03.2026
Project Manager/ Estimator
All Points Inspection Services
02.2016 - 08.2018
Administration Manager
DCOMM, Inc
06.2015 - 01.2016
Data Entry Specialist
DCOMM, Inc
05.2014 - 06.2015
Infant Caregiver
ABC 123
02.2014 - 05.2014
Limited Medical Radiologic Technologist Certification Program -
College of Health Care Professions