Michaelannie Descartes

• Directed and supervised a team of 7 employees in daily operations.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Assigned badges for various visitors
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Conducted vehicular and foot patrols
• Assisted in emergency drills

Conducted routine check-ups on forklift vehicles in accordance with established procedures

Operated and maneuvered various lifting devices to position and transport loaded pallets, skids, boxes, products, or materials

Utilized fork lift to arrange palletized units from ground level up to 342 inches high racks

Conducted regular shift audits using an RF system to assess the condition of materials and record their status.

Served as a knowledgeable mentor in the Safety Committee, offering valuable insights that promoted a culture of safety awareness.

Actively monitored the premises using a vehicle to ensure a safe and secure environment

Conducted inspection of vehicles and uniforms

Ensured outstanding client experience

Demonstrated proficiency in incident handling, along with effective compilation of comprehensive reports

Completed daily activity reports and oversaw the submission of employee reports

Provided training to personnel in various roles

Scheduled and maintained secure entry points on time

Provided ground transportation to accompany and guide visitors through the plant

Managed a team of 6-8 employees during shifts

Successfully fulfilled other duties based on individual client requirements

Processed multiple forms of payments including cash and credit card transactions

Gained leadership experience by guiding and educating coworkers about breaks and mealtimes

Addressed minor customer complaints efficiently

Provided guidance to co-workers for effective cash handling and sales techniques.

Provided guidance and instruction to individuals newly assigned to the cashier role

Delivered exceptional customer support