Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael A. Plummer, Sr

La Porte,TX

Summary

Detail-oriented professional with experience and a proven knowledge of customer service, operations management, and workflow prioritization. Aiming to leverage my skills to successfully fill the role of scheduling personnel at your company.

Overview

28
28
years of professional experience

Work History

DRIVER

LaPorte Independent School District
La Porte, Texas
11.2021 - 03.2024

• Safely drive students to and from school.

• Maintain professional communication via cb radio

• Answer questions and calls from parents and schools in a friendly and professional manner via office telephone or other communication devices when necessary.

• Provide proper vehicle maintenance.

SHIFT SUPERVISOR

TP Endeavors
Alvin, TX
06.2010 - 09.2023

• Act as a liaison between labor crews and lead the manager on job sites.

• Provide communication, customer service, and representation to all site managers and plant employees involved with current and related projects.

• Ensuring a safe and clean work area, as well as providing guidance to employees and how to maintain these principles.

• Transportation of work materials as well as labor crews to and from job sites.

• Maintaining schedules and records pertaining to projects.

SEASONAL PACKAGE DELIVERY DRIVER

UPS Nov 2020 – Jan 2021
Houston, TX
11.2020 - 01.2021

• Safely drive my personal vehicle to reach destinations in order to deliver packages and materials to both business and residential customers.

• Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.

• Unload and sort items collected along delivery routes.

• Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

• Communicate with customers in a professional and friendly manner to ensure the best customer experience possible.

DRIVER

Gulf States Trucking
Houston, TX
06.2009 - 02.2010

• Transport goods and materials from a shipping location to its intended destination, safely and expediently.

• Provide communication and customer service to both shippers and receivers to ensure a quality experience.

• Maintaining professional and necessary communication with shippers, receivers, and the trucking company via cell phones and other communication devices.

• Maintenance of company vehicles

DRIVER/DISPATCHER

Pasadena Independent School District
Pasadena, TX
08.2006 - 09.2009

• Safely drive students to and from school.

• Maintain professional communication via cb radio

• Answer questions and calls from parents and schools in a friendly and professional manner via office telephone or other communication devices when necessary.

• Provide proper vehicle maintenance.

DISPATCHER

A First Class Limo
Houston, TX
01.1999 - 01.2000

• Maintaining friendly and professional communication between customers and drivers via office telephone, cellular devices and cb radios.

• Ensuring company vehicles are maintenanced and kept tidy in appearance.

• Scheduling and assigning vehicles and drivers to various appointments around the city to provide our company services to our clientele.

• Maintaining an orderly office environment and ensuring that paperwork and billing is created and filed properly.

• Problem solving and remaining self-motivated to achieve tasks in a timely manner.

DRIVER/DISPATCHER

Limousine Service International
Houston, TX
01.1998 - 01.1999

• Drive company vehicles in a safe manner while transporting families to and from funerals.

• Transportation of corporate executives in company vehicles in a safe manner.

• Maintaining courteous and friendly customer service to families.

• Answering calls using office telephones and typing invoices.

• Maintain communication between main office and drivers.

• Schedule and assign drivers daily.

• Maintain company vehicles appearance and ensure scheduled mechanical needs are met.

• Problem solve, while performing various tasks.

FUNERAL DIRECTORS ASSISTANT, (STUDENT)

Grand View Funeral Home and Memorial Park,
Pasadena, TX
05.1996 - 01.1998

• Provide caring, compassionate, and extensive customer service to families.

• Assist funeral home staff with performing tasks related to funeral service.

• Drive company vehicles in a safe manner during services, flower delivery, and document delivery.

• Draft and type obituaries and other related documents pertaining to funeral services.

• Answer office phones in a courteous and professional manner.

Education

Some College (No Degree) - Completed Coursework Towards Bachelor of Arts (B.A

SAN JACINTO JUNIOR COLLEGE
Pasadena, TX

Some College (No Degree) - Bachelor's of Art (BA)

BLINN COLLEGE
Brenham, TX

Skills

Well spoken

Excellent communication skills

Experience in supervising teams in a fast-paced environment

Detailed oriented

References

References available upon request.

Timeline

DRIVER

LaPorte Independent School District
11.2021 - 03.2024

SEASONAL PACKAGE DELIVERY DRIVER

UPS Nov 2020 – Jan 2021
11.2020 - 01.2021

SHIFT SUPERVISOR

TP Endeavors
06.2010 - 09.2023

DRIVER

Gulf States Trucking
06.2009 - 02.2010

DRIVER/DISPATCHER

Pasadena Independent School District
08.2006 - 09.2009

DISPATCHER

A First Class Limo
01.1999 - 01.2000

DRIVER/DISPATCHER

Limousine Service International
01.1998 - 01.1999

FUNERAL DIRECTORS ASSISTANT, (STUDENT)

Grand View Funeral Home and Memorial Park,
05.1996 - 01.1998

Some College (No Degree) - Completed Coursework Towards Bachelor of Arts (B.A

SAN JACINTO JUNIOR COLLEGE

Some College (No Degree) - Bachelor's of Art (BA)

BLINN COLLEGE
Michael A. Plummer, Sr