Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Quin

....
Miwaukee,Wisconsin

Summary

Detail-oriented and highly organized administrative professional with a background in office management, scheduling, and team coordination. Currently pursuing a degree in Healthcare Administration, further strengthening expertise in office management and managerial responsibilities.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Wine Steward

Kroger Inc.
01.2024 - 09.2024
  • Resolved customer questions and concerns regarding company policy, store inventory, and promotions
  • Ensured storing and replenishing standards were met in accordance with company and statewide mandates
  • Trained service staff on basic wine knowledge, proper use of equipment, and serving standards
  • Partnered with management to implement and execute marketing strategies
  • Organized wine tastings to increase sales and product awareness


Administrative Assistant

Onyx Clinical Research
12.2021 - 01.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and secure filing systems
  • Coordinated meetings and maintained busy calendars to ensure optimal time management
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
  • Managed office supplies, coordinated vendor services, and supported daily operational tasks

Account Manager

Healthcare Services Group
07.2018 - 11.2021
  • Developed and managed schedules for a 15-person team, accurately calculating vacation and overtime hours to optimize staffing and reduce scheduling conflicts
  • Monitored inventory levels and processed monthly orders for facility supplies, ensuring uninterrupted operations
  • Conducted performance evaluations using standardized company metrics, providing actionable feedback that drove improvements in team productivity
  • Collaborated with department heads to achieve monthly targets, support employee recruitment and enhance client satisfaction

Education

Bachelor of Arts - Healthcare Administration

Capella University
Minneapolis, MN
09.2022 - Current

Skills

Time Management

Timeline

Wine Steward

Kroger Inc.
01.2024 - 09.2024

Bachelor of Arts - Healthcare Administration

Capella University
09.2022 - Current

Administrative Assistant

Onyx Clinical Research
12.2021 - 01.2024

Account Manager

Healthcare Services Group
07.2018 - 11.2021
Michaela Quin....