Manage complex student onboarding processes for children with developmental disabilities, ensuring a seamless transition into educational programs
Coordinate with supervisors to improve the lives of students with diverse needs, demonstrating strong communication and collaboration skills
Record notes, reports, and results to compile plans for students, showcasing attention to detail and documentation abilities
Develop and implement individualized behavior plans, closely collaborating with therapists to promote routine and positive behavioral outcomes for students.
Teacher/Case Manager
Menta Academy
02.2017 - Current
Facilitate job skills training for students with developmental disabilities, enhancing their social and behavioral skills necessary for work and life settings
Collaborate with local businesses to identify opportunities for extended learning and prospective employment, fostering community partnerships
Design inclusive classroom settings and curriculum tailored to support students with diverse cognitive abilities, promoting inclusive instructional techniques.
Inside Sales Associate
W.W. Grainger
06.2015 - 10.2016
Demonstrated strong negotiation skills and a track record of exceeding sales quotas, averaging monthly sales of 90% and above.
Partnered with sales and marketing teams to leverage objectives that supported earnings potential, emphasizing customer satisfaction and relationship-building.
Regularly earned Inside Salesman of the Month acknowledgement due to my strong sales performance.
Customer Service Representative
MTC Performance
05.2014 - 09.2015
Effectively managed over 100 client inquiries and concerns per day by utilizing strong communication and problem-solving skills
Provided daily support to oversee rewards-based programs and maintain up-to-date reports, claims approvals, and account data.
Education
Master of Science - Sports, Fitness, and Recreational Leadership
DePaul University
Chicago, IL
07.2021
Bachelor of Arts - Clinical Psychology
Pennsylvania State University
University Park, PA
05.2012
Skills
Project Management
Stakeholder Management
Training and Development
Curriculum Development
Group Facilitation
Behavioral/Academic Intervention
Communication Technologies (Google Meet, Teams, Zoom)
Documentation and Reporting (Microsoft Office)
Problem Solving and Judgment
Timeline
Registered Behavioral Technician
Menta Academy
08.2021 - Current
Teacher/Case Manager
Menta Academy
02.2017 - Current
Inside Sales Associate
W.W. Grainger
06.2015 - 10.2016
Customer Service Representative
MTC Performance
05.2014 - 09.2015
Master of Science - Sports, Fitness, and Recreational Leadership