Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Michael C. Jones

Adamsville
Michael C. Jones

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.


I have also volunteered for many years with my sons' baseball teams. I have always loved youth sports and believe that they are very important to our community. I grew up playing youth sports in this town myself. They are an important part of childhood that teach more lessons than just how to hit home runs, and how to catch fly balls. If given the chance to be the director of parks and recreation for Adamsville I would be committed to ensuring that things ran as smoothly as possible. I am dedicated to organization and getting things done in a timely manner. I would like the opportunity to work for the good of my community.

Overview

27
years of professional experience

Work History

Stepherson's Super Lo Groceries/Piggly Wiggly

Store Manager
05.2024 - Current

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Carson & Manahan/ Piggly Wiggly

Store Manager (Assistant Manager 2009-2019)
05.2009 - 05.2024

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.

Ripley Industries

Cell Leader
06.2007 - 12.2008

Job overview

  • Maintained regular communication within departments to plan and execute production goals.
  • Inspected materials, products or equipment to detect defects or malfunctions.
  • Provided training to team members on industry standards, safety protocols, and equipment usage, enhancing overall skill sets within the cell.
  • Managed and led a team of technicians for optimal performance, resulting in increased productivity and reduced downtime.
  • Ensured compliance with all relevant industry regulations by conducting regular audits of cell procedures and equipment maintenance records.
  • Conducted regular performance reviews for team members, identifying areas for improvement and providing constructive feedback for professional growth.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines among team members at all times.
  • Investigated, reported and made minor repairs to faulty equipment and products.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

United Stainless

Mill Operator
06.2004 - 06.2007

Job overview

  • Demonstrated versatility by operating various types of milling machines as required based on production needs.
  • Gained expertise in multiple areas of mill operations, allowing for seamless transitions between roles when needed due to absences or personnel changes.
  • Improved production efficiency by optimizing mill settings and implementing preventative maintenance procedures.
  • Implemented lean manufacturing principles into daily routines, reducing waste while maintaining high-quality outputs.

Piggly Wiggly Grocery Store

Stocker
03.1998 - 09.2004

Job overview

  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.

Education

Jackson State Community College
Jackson, TN

from General Studies

University Overview

Adamsville JR/SR High School
Adamsville, TN

High School Diploma
05-2001

University Overview

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Cash management
  • Supply ordering
  • Work Planning and Prioritization
  • Staff supervision
  • Documentation and reporting
  • Employee scheduling
  • Relationship building and management
  • Operational efficiency
  • Systems and software expertise

Timeline

Store Manager
Stepherson's Super Lo Groceries/Piggly Wiggly
05.2024 - Current
Store Manager (Assistant Manager 2009-2019)
Carson & Manahan/ Piggly Wiggly
05.2009 - 05.2024
Cell Leader
Ripley Industries
06.2007 - 12.2008
Mill Operator
United Stainless
06.2004 - 06.2007
Stocker
Piggly Wiggly Grocery Store
03.1998 - 09.2004
Jackson State Community College
from General Studies
Adamsville JR/SR High School
High School Diploma
Michael C. Jones