Alexes N. Ross
Pittsburgh,PA
Summary
Detail-oriented and highly organized Administrative Assistant and Customer Support with 9 years of experience supporting office operations, managing schedules and coordination administrative tasks. Skilled in document management data entry and communication with a strong ability to multitask and prioritize in fast paced environments. proficient with Microsoft Word. Adept at handling confidential information with discretion and providing exceptional support to teams and executives. Resolving customer inquiries and ensuring positive client interaction. Costumer relationship building
Overview
4
4
years of professional experience
Work History
Administrative Assistant
SRS Computing
02.2017 - 06.2021
- Manage and organized files, records and documents both digitally and physically.
- Answered and directed phone calls, emails and correspondence.
- Maintained inventory of office supplies and placed orders.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Provided customer service support ti clients as well as visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Wrote, edited and proofread documents using Microsoft Word.
- Acted as liaison between the computing team and the sales team to facilitate communication and collaboration.
- Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
- Assisted in handling confidential and sensitive information.
Education
High School Diploma -
Perry Traditional Academy
Pittsburgh, PA06-2012
Skills
- Microsoft Word
- Computing
- Mail handling
- Reception oversight
- Calender management
- Document preparation
- Office equipment management
- Date entry
Timeline
Administrative Assistant
SRS Computing
02.2017 - 06.2021
High School Diploma -
Perry Traditional Academy
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