Michael C. Walker Jr.
Canton,Georgia
Summary
Experienced customer service-oriented leader, eager to apply HVAC/R training, commercial building experience and mechanical aptitude in a new role. Always looking to improve operations, increase team success and increase profits. Seeking an opportunity to learn and grow in the the HVAC-R industry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Commercial HVAC Technician
Shumate Mechanical
Duluth, GA
12.2023 - Current
- Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems
- Diagnose and troubleshoot HVAC system issues
- Perform regular maintenance on HVAC systems to ensure efficient operation
- Inspect HVAC systems and their components for potential problems or malfunctions
- Repair or replace defective equipment, components, or wiring
- Test HVAC systems to ensure proper functioning and performance
- Comply with all safety protocols and regulations while performing job duties
- Provide excellent customer service and communicate effectively with clients
Facility Director
Department of Juvenile Justice
Rome
10.2020 - 12.2023
- Administered and directed all activities within the juvenile detention facility including training, payroll, monitoring, safety and security, maintenance, inventory and key control, scheduling, grievance processing, and medication administration
- Managed facility and collaborated with Office of Juvenile Affairs, Judicial System, and Community Resources in the County and regional area
- Assured all licensing, contract standards and obligations were completed
- Ensured the safety of all juveniles and staff by maintaining national standards
- Provided oversight for the hiring, terminating and disciplinary actions for all personnel records
- Ensured policies and procedures according to program specifications
- Approved all admissions according to Title X and Office of Juvenile Affairs policy
- Coordinated with parents, caseworkers, law enforcement, court systems and agency staff
- Maintained a position of integrity and professional conduct that is representative of the goals and mission of the program and organization
- Conducted monthly staff meetings
Assistant Director of Security
Gainesville Regional Youth Detention Center
Gainesville
07.2019 - 10.2020
- Developed and implemented appropriate security and facility policies and procedures
- Directed subordinate supervisors as well as other subordinate staff
- Identified training needs and provides guidance and training to facility staff
- Interviewed, hired, directed, trained, evaluated the performance of, and when necessary, disciplined, and discharged staff
- Managed inspections, searches, investigations, and evaluations
- Performed crisis response, containment, and intervention in emergencies
Assistant Director of programs
Marietta Regional Youth Detention Center
Marietta
08.2014 - 07.2019
- Planned, managed, and evaluated social services programs
- Administered and coordinated the services and program activities
- Provided policy and/or management guidance to representatives of the facility programs
- Managed organizational policies regarding such issues as participant eligibility, program requirements and program benefits
Facility Supervisor
Youth Service International
Paulding
08.2011 - 07.2014
- Manage the operation, budget, and administration of a correctional institution or unit
- Manage and implement appropriate security and facility policies and procedures
- Directs subordinate supervisors as well as other institutional staff
- Manage prison security functions and maintain the custody and security of prisoners
- Identifies training needs and provides guidance and training to correctional staff
- Interviews, hires, directs, trains, evaluate the performance of, and when necessary, disciplines and discharges corrections employees
Route maintenance and Service Technician
Cintas Corp.
01.2002 - 08.2011
- Managed client requests and fulfilled orders and repairs with exceptional customer service
- Planned repairs and delivered products in a timely manner
- Trained new maintenance and service team members as needed
- Exceed quota for products sold and repaired by the technician
- Maintenance additional products and set up new products as required
- Followed all rules and regulations
- Oversee and maintain the physical appearance and maintenance the route ensuring consistent and efficient operations daily
- Engage in routine upkeep for individual jobs on the route
Education
Certification - Heating Ventilation and Air Conditioning and Refrigeration
Lincoln Technical Institute of Technology
06.2024
bachelor’s degree - Sociology
Saint Leo University
01.2013
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- HVAC and refrigeration systems
- HVAC controls
- Certified HVAC technician
- Cooling systems maintenance
- Package and split systems
- Heating systems
- Refrigeration system evacuation
- Air conditioning
Certification
- EPA (universal) certified
- OSHA30-Course-HVAC certified
- Adult First Aid /CPR
- Aerial Work Platforms
- ARC Flash/NFPA 70E Safety
Accomplishments
- Operated and maintained numerous-carrier centrifugal chillers, numerous evaporative cooling towers and numerous air handling units.
- Achieved 99% quality service rating in random customer service surveys.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeTimeline
Commercial HVAC Technician
Shumate Mechanical
12.2023 - Current
Facility Director
Department of Juvenile Justice
10.2020 - 12.2023
Assistant Director of Security
Gainesville Regional Youth Detention Center
07.2019 - 10.2020
Assistant Director of programs
Marietta Regional Youth Detention Center
08.2014 - 07.2019
Facility Supervisor
Youth Service International
08.2011 - 07.2014
Route maintenance and Service Technician
Cintas Corp.
01.2002 - 08.2011
bachelor’s degree - Sociology
Saint Leo University
Certification - Heating Ventilation and Air Conditioning and Refrigeration
Lincoln Technical Institute of Technology