Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Michael Burns

Michael Burns

Bethesda,MD

Summary

Authorized to work in the US for any employer

Intern with experience within the field of psychology using communication skills. Utilizing multi-management skills and expert industry knowledge of best counseling practices to aid 50+ clients in care. Dedicated and hard working individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

11
11
years of professional experience

Work History

Junior Therapist

Verbal Beginnings
Bethesda, MD
05.2023 - Current
  • Delivered services in diverse settings such as homes, daycare centers and other community settings and maintained confidentiality of information regarding children and families.
  • Followed Individualized Family Service Plan and developed methodologies for reaching each child's specific developmental goals.
  • Equipped caregivers to be active participants in intervention through addressing specific goals, delivering coaching sessions and communicating with entire team.
  • Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
  • Addressed client needs by implementing behavior intervention plans.
  • Maintained neutrality when supporting patients despite difficult behavior.
  • Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently.
  • Developed and maintained clear, individualized documentation on each patient.
  • Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.

Floor Staff Member

The Little Towns Children's Museum
10.2022 - 05.2023
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Summer Legal Intern

Nicklesporn & Lundin
06.2019 - 08.2019
  • Called clients to check on status of their health using refined communication and interpersonal skills increasing client satisfaction significantly
  • Answered phones and took messages from clients
  • Opened mail and directed it to proper office staff by keeping organized account of progress summaries ensuring smooth work environment
  • Assisted in welcoming clients in office and assuring they are comfortable until available lawyer can see them.
  • Sorted and organized files, spreadsheets and reports.
  • Analyzed problems, identified solutions and made decisions.
  • Collaborated in professional team to solve workflow issues.
  • Restocked office supplies and retrieved files for staff.
  • Answered incoming telephone calls, took down messages and provided information.
  • Developed business, financial and analytical skills needed for career.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
  • Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.

Ground Maintenance Worker

Mow N' Mania
04.2013 - 10.2018
  • Removed grass clippings and leaves from property using blower.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Edged sidewalks, driveways and landscape features using line trimmer.
  • Greeted property owners and other individuals on property to maintain friendliness.
  • Loaded and unloaded mowing equipment at customer locations.
  • Communicated with supervisor to plan daily tasks.
  • Planned and updated daily route to complete mowing jobs for scheduled clients

Education

Bachelor of Arts - Forensic Psychology

George Mason University
Fairfax, VA
06.2021

Skills

  • Typing, Proofreading, Fact checking, Research, Verbal and Written Communication, Customer service
  • Powerpoint, Microsoft Office, Adobe Photoshop, Microsoft Word, Excel
  • Web design, Blackboard, Online Databases, Google Drive, Wiki systems
  • Software troubleshooting
  • Responding to customer situations with sensitivity
  • Identifying differences in materials and following instructions

Additional Information

Active member of the Nova Woodbridge Theatre Group during my early college years.

Timeline

Junior Therapist

Verbal Beginnings
05.2023 - Current

Floor Staff Member

The Little Towns Children's Museum
10.2022 - 05.2023

Summer Legal Intern

Nicklesporn & Lundin
06.2019 - 08.2019

Ground Maintenance Worker

Mow N' Mania
04.2013 - 10.2018

Bachelor of Arts - Forensic Psychology

George Mason University

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Michael Burns