Michael D. Keene

Key Achievements:

• Oversaw & approved all transactions from the DMBA Master Retirement Plan.
• Approved, executed, audited weekly & monthly payroll cycles for the DMBA Master Retirement Plan.
• Accepted the role of Legal Specialist in the Member Services Department; Handled all legal matters including Divorce, Qualified Domestic Relations Orders, Marriage, Death, Estate, and Wills
• Orchestrated compliance efforts for all IRS, DOL, & federal guidelines to minimize risk & increase stability of the plan.
• Coordinated and maintained relationships with DMBA's actuarial, legal, plan administration, and accounting departments, as well as the external payroll vendors.
• Implemented process changes to comply with RIA (retirement income adjustments) and COLA (cost of living adjustments).
• Organized testing & research groups for yearly Census research, leading to a minimization of risk and compliance issues.
• Improved compliance efforts, reducing audit risks and increasing plan stability.
• Successfully implemented operational adjustments to meet new regulatory standards.

• Spearhead complex projects by analyzing retirement payroll systems, ensuring accuracy, and mitigating risks.
• Apply knowledge of legal policies and precedents to manage divorce, QDROs, marriage, and death cases, ensuring compliance with organizational standards.
• Collaborate across multiple departments, including actuarial and legal teams, to integrate project objectives and maintain alignment with organizational policies.
• Communicate effectively through detailed reporting and presentations, ensuring clarity and alignment with organizational goals.
• Improved data accuracy and compliance through the implementation of streamlined processes for payroll and legal documentation.
• Fostered strong interdepartmental relationships, enhancing operational efficiency and project outcomes.

• Improved data accuracy and compliance through the implementation of streamlined processes for payroll and legal documentation.
• Fostered strong interdepartmental relationships, enhancing operational efficiency and project outcomes.

Key Achievements:

• Conducted qualitative and quantitative analysis to resolve member issues related to benefits and eligibility, ensuring compliance with federal and organizational policies.
• Managed and tracked transactions using advanced data analysis techniques, identifying and correcting discrepancies to reduce errors.
• Coordinated project requirements with team members, meeting deadlines and ensuring the alignment of activities with broader organizational goals.
• Achieved significant improvements in transaction accuracy, reducing payroll delays by 15%.
• Developed and presented training materials to new team members, ensuring consistency in understanding policies and procedures.
• Improved data accuracy and compliance through the implementation of streamlined processes for payroll and legal documentation.
• Fostered strong interdepartmental relationships, enhancing operational efficiency and project outcomes.

• Directed daily operations, including financial reporting and compliance with corporate policies.
• Applied management principles to optimize operational efficiency and align with organizational objectives.
• Maintained harmonious relationships with external partners, ensuring timely resolution of contractual obligations.

• Recognized twice with the M.K. Guertin Award for exceptional operational management and compliance.
• Enhanced reporting accuracy, supporting senior management in strategic decision-making.