Michael Delisi
McHenry,IL
Summary
Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Ace Hardware Stores
McHenry, Illinois
08.2021 - 08.2023
- Verified that all coupons were valid prior to processing them into the system.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Processed credit card transactions accurately and efficiently.
- Maintained accurate records of transactions using the point-of-sale system.
- Resolved customer complaints in a professional manner.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Education
High School Diploma -
Mchenry High School
McHenry, IL05-2024
Skills
- Cash Handling
- Merchandise Restocking
- Payment Collection
- Check processing
- Customer Complaint Resolution
- Guest Services
- Product Merchandising
- Customer Service
- Telephone management
- Customer inquiries
- POS System Operation
- Cash Management
- Positive and professional
- Customer Satisfaction
Timeline
Customer Service Cashier
Ace Hardware Stores
08.2021 - 08.2023
High School Diploma -
Mchenry High School
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