Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Michael Pope

Beaver,PA

Summary

Results-driven professional with a proven track record of providing customers with tailored solutions to meet their unique needs. Skilled in establishing and nurturing strong relationships with clients, ensuring their satisfaction and loyalty. Known for delivering quality service in a timely manner, while maintaining a high level of agility and adaptability. Exceptional communication and customer service skills enable seamless interactions and effective problem-solving.

Overview

10
10
years of professional experience

Work History

ACCOUNT EXECUTIVE; INSURANCE PRODUCER

Eber & Associates inc
09.2018 - Current
  • Served as the primary contact for clients general insurance concerns/questions and executing quarterly adjustments across a wide range of clientele.
  • Consistently made an average of 40 calls per day to generate a strong client base.
  • Successfully developed and maintained key relationships with transportation industry leaders.
  • Achieved high retention rates, ensured high customer satisfaction, and maintained a low loss ratio.
  • Implemented onboarding process for new carriers to enhance agency's reach and portfolio.

Account Executive; Insurance Producer

A.L. Kayafas Agencies Inc
06.2014 - 09.2018
  • Led high-performing team responsible for managing a transportation book of business exceeding $5 million in written premiums.
  • Maintained accurate, up-to-date client files on over 500 customer files which included exposures, risks, and premiums.
  • Increased the agency's book of business by 20% through successful implementation of cross-selling opportunities.

Education

Business Management; Sport Management -

Clarion University
Clarion
06.2014

Skills

  • Client Relationship Building
  • Multitasking Abilities
  • Underwriting knowledge
  • Premium financing
  • Applied Systems
  • Account Management
  • Zywave Knowledge
  • Customer Service
  • New Client Acquisition
  • Negotiation

Activities

Outside of working you can find me on the golf course or spending time with friends or family. I am an avid sports fan and am always running around. Activity creates energy

Timeline

ACCOUNT EXECUTIVE; INSURANCE PRODUCER

Eber & Associates inc
09.2018 - Current

Account Executive; Insurance Producer

A.L. Kayafas Agencies Inc
06.2014 - 09.2018

Business Management; Sport Management -

Clarion University

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Michael Pope