Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Michaele Crosby

Portsmouth

Summary

Detail-oriented and organized professional with extensive experience in administrative support, office coordination, and people-centered roles including human resources, case management, and judicial assistance. Proven ability to manage office operations, coordinate schedules, and foster smooth communication across departments. Recognized for strong organizational skills, confidentiality, and a proactive approach to problem-solving.

Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

1
1
year of professional experience

Work History

Case Manager

Pl Soultions
07.2024 - Current
  • Managed a high-volume caseload, coordinating services and support for clients.
  • Maintained accurate, up-to-date records in accordance with legal and organizational standards.
  • Collaborated with multiple departments to ensure timely client support and communication.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Human Resources Assistant

Pl Soultion
07.2024 - Current
  • Supported HR functions including onboarding, record keeping, and employee inquiries.
  • Maintained organized filing systems for personnel documentation.
  • Scheduled meetings and maintained calendars for HR leadership.
  • Handled sensitive information with discretion and professionalism.

Magistrate

Fairfax County Government
06.2024 - 11.2024
  • Oversaw hearings, maintained court documentation, and coordinated with legal teams.
  • Handled administrative tasks including docket management, calendaring, and correspondence.
  • Demonstrated professionalism, confidentiality, and high-level organizational skills.
  • Actively participated in continuing education programs to stay current with evolving laws and judicial precedents.
  • Served as a mediator between disputing parties to facilitate resolution outside the courtroom setting.
  • Collaborated with court staff, attorneys, and other stakeholders to improve overall court operations.
  • Managed jury selection process, ensuring unbiased panels for fair trials.

Education

BBA - Sociology

Norfolk State University
Norfolk, VA
12-2022

Skills

  • Office & Administrative Coordination
  • Calendar & Meeting Management
  • HR Administrative Support
  • Records & Data Management
  • Team & Client Communication
  • Scheduling & Logistics
  • Confidential Documentation
  • Customer Service Excellence
  • MS Office & Office Equipment Proficiency
  • Microsoft Office Suite
  • Google Workspace
  • Office equipment management
  • Case and HR Management Systems
  • Problem-solving
  • Time management
  • Case documentation
  • Case management

Timeline

Case Manager

Pl Soultions
07.2024 - Current

Human Resources Assistant

Pl Soultion
07.2024 - Current

Magistrate

Fairfax County Government
06.2024 - 11.2024

BBA - Sociology

Norfolk State University
Michaele Crosby