Michael Elias Obatay

• Acting Team Lead

Logistics & Inventory: Stepped up as the acting team lead for the entire operations team, taking ownership of daily coordination, task delegation, and problem resolution. Served as the main point of contact for logistics, inventory, and end-user support, ensuring seamless operations.

• DG Supply Chain Logistics Leadership

Led the DG supply chain logistics and inventory, overseeing sensitive materials handling, tracking, and compliance. Ensured safety protocols, documentation accuracy, and timely movement across the supply chain.

• Process Streamlining & Systems Improvement

Proactively streamlined shipping, receiving, and inventory workflows—revamping the shipping tracker, creating a centralized shipping document database, and building custom tools for VMI and non-chemical package tracking. These tools improved efficiency, visibility, and user experience.

• Compliance & Risk Management

Designed and implemented preventive action plans and tracking systems that reduced non-compliant shipments and improved audit readiness.

• Inventory Optimization

Successfully reduced overstock and enhanced chemical availability by building and managing inventory trackers, using surplus stock efficiently, and improving forecasting with VMI order tracking tools.

• Cross-Team Collaboration & End-User Support

Worked closely with different teams & vendors to address operational challenges. Maintained close communication with end-users, resolved urgent requests, and shared critical tools to improve service and reduce delays.

• Operational Excellence & Sustainability

Identified root causes of inefficiencies and introduced practical, long-term solutions that improved daily workflow, minimized errors, and aligned with service-level expectations.

• Values-Driven Leadership.

Embodied Avantor’s values through integrity, initiative, and collaboration. Recognized for leading by example, being approachable, transparent, and constantly striving for both individual and team success.

• Data-Driven Decision Making:

Analyzed monthly product requisitions to inform ordering strategies, driving cost savings and efficiency.

• Order Management (via company owned software)

Created and processed quotations and orders for clients and builders, ensuring accuracy and timely delivery.

• Logistics Coordination:

Spearheaded delivery schedule management, guaranteeing on-time arrival and seamless coordination with stakeholders.

• Pricing and Product Management:

Oversaw product pricing, monitoring market trends and adjusting strategies to optimize profitability. Stakeholder Communication: Provided regular delivery updates to clients, builders, and internal teams, fostering transparency and trust.

• Leadership Support:

Assisted the General Manager with ad-hoc tasks, contributing to strategic initiatives and company growth.

• Process Improvement:

Identified areas for enhancement and implemented process improvements in internal software and SOPs, boosting productivity and efficiency.

• Global Supply Chain Coordination

Managed trade and logistics across Japan HQ, overseas branches (Moji, Yokohama, Osaka), and international suppliers to ensure timely procurement, documentation, and delivery of goods.

Coordinated shipping and inventory movement for newly built vessels as the designated Supply Leader, overseeing planning, tracking, and execution of supply operations.

• Client & Vendor Relationship Management

Built and sustained long-term relationships with clients and suppliers worldwide, ensuring effective communication, issue resolution, and collaborative success.

Served as a key point of contact for escalations, resolving complex challenges quickly to maintain operational flow and service satisfaction.

• Operational Excellence & Back-Office Support

Handled internal transaction processing and back-office coordination with Japan HQ, streamlining updates, purchase requests, and delivery schedules.

• Process Improvement & System Training

Trained and supported new staff on core platforms such as Mashin System, Shipserv, Mailwize, and internal databases—accelerating onboarding and improving data accuracy.

Standardized internal processes and supported documentation workflows to increase productivity and reduce administrative bottlenecks.

• Reporting & Inventory Analytics

Generated monthly inventory and stock reports, enabling better forecasting, supply chain visibility, and data-driven procurement decisions.

Provided stakeholders with detailed analyses to support operational planning and inventory control across multiple offices.

• Sales Strategy & Business Development

Contributed to growth initiatives by identifying new client opportunities, supporting market research, and assisting in sales strategy implementation.

Played an integral role in expanding customer relationships and contributing to revenue-generating activities through targeted outreach and support.

• Data Analysis & Reporting:
• Created comprehensive monthly analytical reports and stock lists, providing actionable insights for inventory management and business decision-making.
• Coordinated marketing campaigns to promote Kawayan Cove properties and amenities.
• Developed engaging content for social media platforms to enhance brand presence.
• Managed email marketing efforts to reach target audiences effectively.

• Processed cash deposits and withdrawals for customer accounts daily.
• Managed customer inquiries and provided account information efficiently.
• Maintained accurate cash drawer levels throughout shifts consistently.
• Executed transactions using banking software and point-of-sale systems.
• Verified customer identification to ensure compliance with bank policies.
• Assisted in training new tellers on procedures and system usage.
• Collaborated with team members to enhance customer service experience.
• Handled large volumes of currency quickly and accurately with minimal errors.