Michaelene Johnson
Antigo,WI
Summary
Customer-driven and hard-working professional seeking an entry-level position in an optometry clinic. Brings strong computer proficiency, a positive attitude, and the ability to learn new systems quickly. Committed to providing excellent patient care, supporting clinic operations, and contributing to a welcoming, efficient environment.
Overview
6
6
years of professional experience
Work History
Front End Team Member
Natural Living LLC
Antigo, WI
12.2025 - Current
- Performed opening and closing duties, including ensuring store readiness.
- Assisted customers with purchases by operating the point-of-sale (POS) system accurately and efficiently.
- Handled cash, credit and debit transactions while maintaining accurate cash drawer balances.
- Restocked merchandise and organized inventory as shipments were received.
- Provided friendly, knowledgeable assistance to customers by answering questions and helping locate products.
- Maintained a clean, organized sales floor to enhance the customer shopping experience.
Retail Manager
Schroeder's Gift's
Antigo, WI
08.2020 - 11.2025
- Managed daily store operations, including the opening of the store, cash registers, point-of-sale system, and ensuring store readiness.
- Provided excellent customer service by greeting customers in a professional, friendly manner and resolving concerns promptly.
- Facilitated efficient call handling by addressing inquiries and providing assistance in a professional manner.
- Oversaw cash transactions, balanced registers, and conducted bank runs to uphold operational efficiency.
- Demonstrated strong computer proficiency for inventory tracking, reporting, website changes, and point-of-sales systems.
- Supervised and supported staff, prioritizing tasks and maintaining productivity during high-volume periods.
- Multitasked effectively in a fast-paced retail environment, managing customer needs, staff coordination, and inventory duties simultaneously.
Education
No Degree - Art Education
University of Milwaukee
Milwaukee, WIHigh School Diploma -
Abbotsford High School
Abbotsford, WI07-2000
High School Diploma -
Abbotsford High School
Abbotsford, WI07-2000
Skills
- Adaptability to change
- Proficient computer skills
- Provide friendly and professional customer service
- Optical knowledge
- Problem-solving
- Teamwork and collaboration
- Store policies and procedures
- Attention to detail
- Strong communication and interpersonal skills
Timeline
Front End Team Member
Natural Living LLC
12.2025 - Current
Retail Manager
Schroeder's Gift's
08.2020 - 11.2025
No Degree - Art Education
University of Milwaukee
High School Diploma -
Abbotsford High School
High School Diploma -
Abbotsford High School