Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHAELENE PARHAM-ROEBUCK

Oldsmar,FL

Summary

Human Resources / Payroll Manager offering 25+ years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Payroll & Benefits Manager

Rocket Pest Control
05.2024 - Current
  • Developed and implemented payroll end-to-end processing for 400+ employees in multi-states (FL, GA, SC, NC)
  • Developed and implemented a positive partnership with Finance, and knowledge of accounting and its principles.
  • Effective communication skills with all employees and managers on all levels.
  • Developed workforce management training for Team Leaders.
  • Responsible for implementing the Payroll and Benefits portion regarding transitioning from one HRIS platform to another; UKG Ready to UKG Pro.
  • Ability to produce analytic reporting to the executive team members.
  • Able to address management and employee payroll / benefits concerns with excellent service and in a timely manner.
  • Responsible for overseeing Benefit EDI feeds; ensuring proper carrier billing reconciliation.
  • Champion of strategizing and developing a Wellness Program and its dollars.
  • Streamlined and developed Worker’s Compensation processes (FL, GA, SC, NC).
  • Developed and implemented Safety Plan for Hurricane Preparedness and Emergency Management.

HR / Payroll Manager

Collection Solutions Management Sunshine Thrift Stores, Inc. The Auto Den
09.2022 - 05.2024
  • Responsible for successfully implementing new HRIS/Payroll platform; Paylocity.
  • Responsible for processing and approving Weekly/Bi-Weekly Payroll Processing for 165 +/- employees (3 separate entities)
  • Responsible for maintaining FL Employer Mandate I-9 Compliancy
  • Created Monthly Newsletter.
  • Implementation and enforcement of Federal, State, and local Employment Laws: FLSA, FMLA, ADA, DE&I, EEOC, OSHA, TITLE VII.
  • Maintain Employee / Management / Business confidentiality.
  • Responsible for submitting and processing Worker’s Compensation Claims.
  • Oversee and supervise employee disciplinary meetings, terminations, investigations, and provide consultation when/where necessary.
  • Maintain and update Employee Handbook, policies and procedures accordingly.
  • Created job descriptions based on current roles within the organization.
  • Developed and implemented HR strategies to improve employee engagement and retention.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Provided guidance on labor law regulations to ensure compliance with applicable laws.
  • Ensured compliance with all state and federal employment laws including wage and hour regulations.
  • Trained managers on HR best practices and protocols to reduce process lags.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.

Employer Business Services Consultant

Workforce180 (US Based)
12.2019 - 07.2022
  • Partnered with VI Dept of Labor: Created, Planned and Organized: Hiring Events, Job Fairs, Webinars, Governor’s Workforce Summit, Employer Forums.
  • Facilitate Client Calls and Teleconference Meetings.
  • Provided Consulting to Employers (existing / potential) through USVI Department of Labor and/or USVI Economic Authority Development regarding, Payroll Processing, Recruitment, Workforce and Workplace Readiness, Staffing, etc.
  • Gather and analyze information: Created spreadsheets to track progress, accountability and completions for various projects.
  • Present effective solutions to Employers: Consult newly VI Licensed Businesses with Workforce and Workplace Readiness.
  • Developed Crisis Employer Outreach during COVID-19.
  • Knowledge of labor market demographics and understands implications for workforce planning and development.
  • Advised and consulted potential Employers as to Recruiting, Payroll, Conflict Resolution, Training.
  • Advised and consulted exiting Employers as to Workforce Development options; WOTC WIOA, Re-Entry.
  • As well as other federally funded programs.
  • Collaborated with cross-functional teams to develop innovative solutions for customers’ needs.
  • Advised senior executives on best practices in corporate governance and risk management.
  • Provided consultation on business strategy and operations to clients.

HR / Payroll Manager

Bolongo Bay Beach Resort
05.2018 - 09.2019
  • Responsible for Bi-Weekly Payroll processing; Streamlined Process - 165+/- employees.
  • Monitored attendance records and leave requests for accuracy and completeness.
  • Conducted recruitment process for new hires, including job postings, interviews and background checks.
  • Knowledge of Local & Federal Labor Laws: Time sensitive reporting completed on-time.
  • Updated Employee Handbook.
  • Knowledge of Workplace System & Processes.
  • Responsible for Recruiting, Onboarding & Employee Orientation.
  • Assisted and guided Managers in various reporting & Corrective Actions
  • Created effective Employee Relations.
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Developed and implemented HR strategies to improve employee engagement and retention.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Assisted in employee recruitment, hiring and interview processes.
  • Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.

Payroll Administrator

Sugar Bay Resort & Spa
02.2017 - 08.2018
  • Company Overview: (Did not recover from 2017 Events; Irma / Maria)
  • Responsible for Bi-weekly Payroll (Paylocity) for 300+ associates: Streamlined payroll reports.
  • Provided Training to Managers.
  • Calculation of Tips / Bonuses.
  • Responsible for Employee Record Keeping Procedures.
  • I-9 Compliance and Audits.
  • Created and conducted software practice management training classes.
  • Responsible for job postings, recruiting, on-boarding and orientation.
  • Responsible for Employee Celebrations and Company Milestones.
  • Crisis Management (2017 Storms; Irma & Maria)
  • Administered Layoff Procedures.
  • Final Compensation Payouts.
  • Resolved discrepancies between payroll records and employee inquiries.
  • Provided information by answering employee questions about payroll-related matters.
  • Managed electronic timekeeping systems or manually collected and reviewed timesheets.
  • Audited, reviewed and compiled payroll reports, records and related summaries.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Tracked vacation accruals and sick leave balances for all employees.
  • Processed off-cycle payments accurately within specified deadlines.
  • Conducted audits to ensure accuracy of payroll data.
  • Collaborated with accounting personnel to reconcile accounts related to payroll activities each month.
  • Coordinated child support deductions and distributed wage assignments.

Education

Business Administration - undefined

Canterbury University
Berkshire
12.2009

High School Diploma - undefined

Asheville High School
Asheville, NC
05.1980

Skills

  • MS Office Suite
  • Project Management
  • Workforce Planning & Development
  • Critical Thinking
  • Compliance (FLSA, SOX, ERISA, EEOC, Title VII, ADA)
  • Leadership
  • Communication
  • HRIS/Payroll Software: ADP, Paylocity, UltiPro/UKG, Engage PEO
  • Employee Relations
  • Payroll Administration
  • Organizational Development
  • Staffing and Recruitment
  • Policies & Procedures
  • Labor Relations
  • Payroll Oversight
  • Company Policies
  • Workers’ Compensation
  • Conflict Resolution
  • Employee relations
  • Payroll management
  • Benefits administration
  • Open enrollment coordination
  • Employee communication
  • Teamwork and collaboration
  • Problem-solving abilities
  • Relationship building
  • HRIS proficiency

Certification

  • Case Management Certification, Workforce180 / Dr. Beverly Ford
  • Business Services Certification, Workforce180
  • Alison – Diploma in Human Resources – Cert #AC-1678-11162268
  • FL Notary Public
  • SHRM Member, certification not yet received

Timeline

Payroll & Benefits Manager

Rocket Pest Control
05.2024 - Current

HR / Payroll Manager

Collection Solutions Management Sunshine Thrift Stores, Inc. The Auto Den
09.2022 - 05.2024

Employer Business Services Consultant

Workforce180 (US Based)
12.2019 - 07.2022

HR / Payroll Manager

Bolongo Bay Beach Resort
05.2018 - 09.2019

Payroll Administrator

Sugar Bay Resort & Spa
02.2017 - 08.2018

Business Administration - undefined

Canterbury University

High School Diploma - undefined

Asheville High School

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