MICHAEL I. LEWIS
Red Oak,TX
Summary
Experienced and dedicated Administrative Specialist providing exemplary service by meeting the daily needs of an operation. Flexible and poised when managing changing priorities in fast-paced settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Production Coordinator
Dallas International Film Festival
Dallas, TX
10.2022 - Current
- Identified and set aside equipment in need of maintenance or repair.
- Examined screening sights for conformance with quality and design standards.
- Assisted in managing and coordinating production schedules, budgets, and other related activities.
- Compiled daily production reports and meeting notes for approval by Production Coordinator.
- Collaborated with production team members to identify areas for improvement in processes or procedures.
- Communicated with vendors regarding product specifications, pricing, availability, lead times.
- Supported Production Coordinator with various planned tasks and spontaneous needs.
Crew Leader
Ace Movers And Rentals
Dallas, TX
04.2020 - Current
- Trained new hires on job duties, safety protocols, and company policies.
- Delegated daily tasks to team members to optimize group productivity.
- Arranged items at destination according to customer requests and instructions.
- Mentored newly hired crew members to prepare each for job roles.
- Managed efficient transportation of materials each day across local and state regions.
- Packed boxes according to correct service and quality standards to uphold customer satisfaction rate.
- Installed protective devices on or around products to prevent damage during transport.
House Manager
Christabel LLC
Dallas, Texas
05.2021 - 08.2021
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Assisted residents with daily hygiene and living tasks.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Managed all intake and discharge paperwork and procedures for residents.
- Communicated with delegating nurse to coordinate and complete medical services.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth [Type] operations.
Front Desk Associate
Planet Fitness
Austin, Texas
08.2019 - 04.2020
- Kept accounts in balance and ran daily reports to verify totals.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Delivery Associate
Parsello LLC
Austin, Texas
01.2019 - 08.2019
- Safely drive and operate your assigned delivery vehicle at all times.
- Use the handheld devices for routing information, customer delivery information.
- Navigate a variety of routes throughout the delivery area.
- Must be comfortable driving and working in varying weather conditions.
- Load and unload packages to be delivered.
Return Agent
Enterprise Rent-A-Car
Austin, Texas
11.2016 - 04.2019
- Greet all customers using prescribed appropriate dialogue as they arrive on the lot.
- Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
- Advise and review rental charges, and provide an accurate receipt to the customer.
- Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers by using prescribed dialogue.
- Inquire about service, satisfaction, and document dissatisfaction.
- Discreetly check the vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
Mobile Concierge
MarketSource Inc
Austin, Texas
08.2018 - 03.2019
- Maintain updated knowledge of assets specific to the company's needs.
- Greet potential customers and provide excellent service and attention to detail.
- Multitask and prioritize as necessary to meet customer needs.
- Represent the company with integrity and dedication.
Sound & Lighting Board Technician
Huston-Tillotson University
Austin, Texas
09.2015 - 10.2016
- Possess a thorough knowledge of chapel sound/lighting board
- Designated technician for chapel, school, pageants and community events on campus
Team Member/Summer Education Intern
AmeriCorps| CitySquare| Big Thought
Dallas, Texas
06.2015 - 08.2015
- Created class programming for and worked with at risk youth in summer program (Creative Solutions)
- Assist teaching artist in handling atmosphere in program along with administrative duties
- Use of the performing and visual arts to teach youth workplace conduct
Stocking/Backroom/Receiving Associate
Wal-Mart Supercenter
Dallas, Texas
09.2013 - 02.2014
- Ensure sales floor stockers have all merchandise needed to stock shelves
- Audit and stock backroom bins with merchandise from unloading trucks
- In-depth knowledge of technical aspects of handheld computer used to audit
Sales/ Door
Just-Energy Group Inc
Dallas, Texas
08.2012 - 11.2012
- Answer all questions for every customer about the quality and price of clean energy
- Emphasized clean energy features based on analysis of customer needs
- Developed new customer service skills in talking to a wide variety of customers
Cashier/Stocker and Attendee
EZ-Go Convenience Store
Lawton, Oklahoma
06.2011 - 08.2011
- To customers’ needs, Have knowledge of all products for customer inquiries
- Stock shelves and bag groceries
- Maintain a positive customer atmosphere
Kitchen/ Cold
Outback Steakhouse
Lawton, Oklahoma
02.2011 - 05.2011
- Side Make and arrange appetizers and desserts, Responsible for prompt preparation of sides/appetizers/desserts
- Keep a clean and organized freezer and cooking utensils
- Stay aware of any assistance hot-side/grill might need
Education
Bachelor of Arts - Journalism, Broadcast, AA Studies
Huston-Tillotson University, Mass Communication
Austin, TX06-2021
Associate of Arts - Communications
Mountain View College
Dallas, TX05-2015
High School Diploma -
Eisenhower Sr. High School
Skills
- Crisis Intervention
- Health and Safety Compliance
- Contract Administration
- Appointment Coordination
- Schedule Planning
- Staff Support
- Quality Control
- Crew Management
- Activities Scheduling
- Calendar Management
- Facility Inspections
- Activity Supervision
Certification
- Certificates of Training (University of Texas at San Antonio Health)
- Abuse, Neglect, and Exploitation
- Restrictive Interventions
- Harm Reduction
- Co-Occurring Psychiatric and Substance Use Disorders
- Peer Support
Affiliations
- Weightlifting and Exercise
- Hiking nature trails
- Attending Church
- Barnes & Nobles Frequent
- Graduate Chapter Member
Timeline
Assistant Production Coordinator
Dallas International Film Festival
10.2022 - Current
House Manager
Christabel LLC
05.2021 - 08.2021
Crew Leader
Ace Movers And Rentals
04.2020 - Current
Front Desk Associate
Planet Fitness
08.2019 - 04.2020
Delivery Associate
Parsello LLC
01.2019 - 08.2019
Mobile Concierge
MarketSource Inc
08.2018 - 03.2019
Return Agent
Enterprise Rent-A-Car
11.2016 - 04.2019
Sound & Lighting Board Technician
Huston-Tillotson University
09.2015 - 10.2016
Team Member/Summer Education Intern
AmeriCorps| CitySquare| Big Thought
06.2015 - 08.2015
Stocking/Backroom/Receiving Associate
Wal-Mart Supercenter
09.2013 - 02.2014
Sales/ Door
Just-Energy Group Inc
08.2012 - 11.2012
Cashier/Stocker and Attendee
EZ-Go Convenience Store
06.2011 - 08.2011
Kitchen/ Cold
Outback Steakhouse
02.2011 - 05.2011
Bachelor of Arts - Journalism, Broadcast, AA Studies
Huston-Tillotson University, Mass Communication
Associate of Arts - Communications
Mountain View College
High School Diploma -
Eisenhower Sr. High School
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