Able to communicate effectively, both verbally, and in writing. Experienced in entering data and generating reports by using a variety of software programs and databases. Strong work ethic, strong leadership skills, ability to remain calm during stressful situations, interacts effectively with other team members, company staff, stakeholders, and clientele. Skilled in conducting comprehensive research and providing a detailed analysis of the data collected. Experienced in conducting investigations, assessments and interviews.
Overview
2
2
years of professional experience
Work History
Clinical Care Specialist
Health Solutions
08.2023 - Current
Co-facilitates quality intensive outpatient programming among clients ranging in ages from 4 to 16;
Co-facilitates group therapy based on assessed need;
Conducts case management in collaboration with resources in the community;
Provides crisis intervention services during co-facilitated groups;
Enhancing clientele problem-solving skills
Linking the child/adolescent/family with community resources and schools
Providing/arranging transportation for scheduled appointments
Providing support to remain in home and community to avoid more restrictive, disruptive out of home placements
Maintains accurate and up-to-date records with 100 percent compliance with Health Solutions' standards;
Maintains 100 percent productivity for billable services;
Maintaining accurate, complete, and up-to-date records with 100% compliance with Health Solutions standards
Maintaining competency and proficiency with the electronic health record
Performing other job-related duties assigned by the director or his/her designee.
Frequently remains active with clients for prolonged periods
Implements de-escalation techniques when exposed to stressful or emergent situations
Created and updated treatment plans
Case Manager
Intervention Community Correction Services
02.2023 - 06.2023
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative effects on physical, mental and emotional well-being.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Monitored clients' progress and tracked client services to provide crisis interventions.
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Researched best practices and developed strategies to improve program outcomes.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Teacher
Southern Peaks Regional Treatment Center
11.2021 - 02.2022
Produced a classroom environment that was conducive to learning and appropriate to the client’s maturity.
Employed a wide variety of instructional methods, behavioral tools, and materials that were most appropriate for meeting standard operating procedures and educational objectives that are outlined in the school curriculum.
Created and maintained accurate client/administrative documents such as daily attendance and grade books; summarized achievements in reports for assigned clients including attendance and behavior.
Arranged daily lesson plans and completed all required educational paperwork.
Participated as an educational team member in coordination with clients, staff, and school and represented the program in professional meetings.
Developed and maintained appropriate professional boundaries between self, staff, resident, and providers and identifies issues related to ethics and boundaries, as identified in the Code of Ethics.
Effectively used written, verbal, and non-verbal communication; used clinically appropriate forms and records, accurately and timely documenting resident assessment planning and progress.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Education
Master of Science - Psychology – Forensic Psychology
Purdue University Global
2550 Northwestern Ave Suite 1100, West Lafayette,
03.2025
Bachelor of Science - Criminal Justice - Crime
Purdue University Global
2550 Northwestern Ave Suite 1100, West Lafayette,
11.2020
Skills
Critical Thinking
Report Writing
Research and information
Ability to work both independently and with a team
Professionalism
Leadership
Trained in various assessments
Documenting Sessions
Motivational Interviewing
Behavioral Interventions
Case Planning
Accomplishments
First Aid and CPR Certified
Used Microsoft Excel to develop inventory tracking spreadsheets.
Completed Motivational Interviewing training and use it effectively in the field.
Utilized behavioral intervention techniques to successfully reduce incident reports.
Proficient in various mental health and criminal justice assessments such as SOA-R and DLA.
Timeline
Clinical Care Specialist
Health Solutions
08.2023 - Current
Case Manager
Intervention Community Correction Services
02.2023 - 06.2023
Teacher
Southern Peaks Regional Treatment Center
11.2021 - 02.2022
Master of Science - Psychology – Forensic Psychology