Michael J. Byrne

• Extensive understanding of the Social Security Act titles, Internal Revenue Code and relevant public laws and regulations impacting social insurance programs.
• Proficient in creating and preserving detailed audit trails for claimant documentation while safeguarding highly sensitive federal and IRS data.
• Explained provisions of federal social insurance laws to individuals with diverse language skills, and/or disabilities during sometimes stressful public encounters.
• Expertly utilized agency's integrated automated case processing systems and over 150 different computer programs
• Responsible for assisting people in establishing federal entitlement and receiving benefits, adjudicating, authorizing, or reconsidering claims for benefits, and
representing federal social programs before the general public.
• Conducted and held various intensive training classes for new hires and seasoned staff that were advancing to claims specialist positions.
• Assessed operational issues using reports, quality reviews, and appraisal programs to identify root causes of staff Performance and reported said findings in detailed reports to federal district managers and the area director's office.

• Analyzed supplier quotations for price, terms, lead times, payment terms and other factors prior to awarding contracts or purchase orders.

• Examined, selected and purchased merchandise consistent with specification requirements.
• Researched suppliers for cost savings opportunities on raw materials and components.
• Maintained accurate records of purchases, pricing, and other important data.

• Managed a database of approved suppliers including pricing information.

• Compiled and maintained records of material inventories, costs, deliveries and product specifications.
• Tested materials, analyzed data and generated reports to provide information to product development teams.
• Assessed arriving materials to verify match with purchase orders and submitted discrepancy reports as necessary.
• Identified and recommended methods to improve efficiency of material flow, inventory and storage.
• Reviewed and analyzed inventory levels, identified trends and recommended adjustments to purchasing plans.
• Coordinated with vendors regarding backorders, shipping schedules and product availability.

• Enrolled in the management training program.

• Lead scheduler of steel melt process and finishing through the end of distribution.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Utilized various software and tools to streamline processes and optimize performance.
• Managed inventory and supplies to ensure materials were available when needed.
• Utilized statistical tools to analyze user behavior and identify patterns that inform product improvements.
• Managed customer relationships by responding promptly to inquiries about the product.
• Collaborated with cross-functional teams to define product requirements and specifications.
• Recommended process improvements based on insights gained from data analysis.
• Participated in Metallurgy classroom instruction.