Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Michael Cooney

Blacklick,OH

Summary

Multi-Property Oversight. Budgeting & Forecasting. Cost Reduction. Strategic Planning. New Hotel Openings. Revenue Management. Recruitment & Talent Development. Process Improvement. Contract Negotiation. Project Management. High-Profile Presentations. Complex Problem Solving. Unparalleled Guest Satisfaction. Unsurpassed Work Ethic. Quality Assurance Control. Human Resources Management.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Executive Vice President

Radius Hospitality LLC
2024.01 - Current

Responsibility for all aspects of company portfolio, including operations, sales and marketing, revenue management and owner relations.

Responsible for development of all new contracts and projects.

Responsible for site development, strategic growth and financial institution relationships.

Oversee the overall portfolio of approximately 20 properties, with direct reporting to the owner/president of the company.


Regional Vice President of Operations

Radius Hospitality, LLC
2014.08 - Current
  • Responsible for overseeing a portfolio of award-winning, full and focused service hotel properties & restaurants (with 2 in development), with direct authority over General Managers, Sales and Operations Teams. Directing all facets of hotel operations.
  • Accountability for Operations, Sales & Marketing, Property Maintenance, Culinary & F&B, Accounting and Front Office teams of 6 to 13 individual properties, totaling 500-700 associates.
  • Assisted leadership of multiple hotels to push guest satisfaction scores to within the top 10% of their respective brands, leading to awards from multiple brands.
  • Responsible for leading the openings of multiple newly built hotels. Oversee site selection, design and construction completion, pre-opening OS&E, FF&E purchasing, hiring of management teams and training.
  • Work directly with hotel leadership teams to prepare yearly budgets, monthly forecasting and financial performance analysis. Responsible for reporting financial results directly to various owners/ownership groups.
  • Responsible for successfully re-branding/branding of multiple restaurant concepts, including menu development, staffing, and marketing.
  • Tasked with streamlining reporting to the corporate office from the field. Standardized reports and established process utilizing cloud reporting for both operations and sales & marketing.
  • Actively participate in revenue management, new business solicitation, driving market share to ensure all properties are securing 100+% of share in their markets according to STAR data & reporting.

General Manager

The Hotel Group, LLC, Crowne Plaza Kansas City
2014.02 - 2014.08
  • Hired to lead failing property to achieve passing status on Brand Quality Evaluation. Achieved this goal within 7 months
  • Responsible for all operational, sales & marketing, property maintenance and renovation of property during tenure.

General Manager

Indus Hotels, LLC, Embassy Suites Columbus Airport
2012.05 - 2013.07
  • Focused on excellent guest service results and delivery of AAA 4-Diamond service levels
  • Maintained exceptional guest service scores, according to Hilton Salt Surveys; ranking between #1 and #13 (of 213 hotels) in brand on monthly basis
  • Achieved rank of #1 (out of 141 hotels) in City of Columbus, according to TripAdvisor online community
  • Achieved 4-Diamond rating for 2013 and 2014 as result of AAA property inspection and review. There are 6 additional hotels in Central Ohio to achieve this status; 14 total in entire State.

General Manager

Integrity Hotels Group, LLC, Crowne Plaza Dayton
2010.06 - 2012.05
  • Responsible for oversight and coordination of multi-million-dollar renovation; including: subcontractor negotiations, budgeting, sourcing & procurement, daily contractor progress meetings, Gantt chart oversight and final punch-list sign off
  • Re-positioned a depressed property to achieve expected results through improved Guest Satisfaction, Associate Satisfaction, Product Quality and Profit Goals.

General Manager

Winegardner & Hammons, Columbus Airport Marriott, Holiday Inn Fairlane, Holiday Inn Fairborn
2002.07 - 2010.06
  • Managed operations of multiple, large, full-service hotels, leading teams of 100+ associates through multi-million-dollar renovations
  • Increased bottom-line revenues through effective cost control and labor management
  • Received multiple Quality Excellence Awards, Service Excellence Awards, and an individual “Best of the Best” award for maintenance supervisor
  • Winner of multiple IHG “Highest Regional RevPAR Growth” awards; winner of multiple “Highest Regional Guest Satisfaction” awards
  • One of 30 GM’s invited to join IHG’s “General Manager’s Advisory Board” (3 years)
  • Invited to attend IHG’s General Manager’s Academy at Purdue University
  • Produced highest productivity metrics within company for Housekeeping Department, while maintaining guest scores within top 15% of brand (out of 800+ hotels)
  • Improved Food & Beverage scores to within top 5% of the Marriott Brand.

General Manager

Bravo Development Group-Brio Tuscan Grille
  • Responsible for all operational aspects of award-winning, chef-driven, full-service, upscale dining establishment, featuring 450 seats, made from scratch menu, extensive wine cellar, producing $9MM+ in annual sales
  • Designed and implemented “Team Service” approach which is still utilized in all BBRG (100+) restaurants to this day.

General Manager

Le Metropolitain, LLC
  • Responsible for successful start-up and opening of upscale French bistro.

Owner/General Manager

Hill Road Tavern, Inc, The Blarney Stone
  • Owned and operated upscale Irish Pub.

Education

Non-Degree Seeking - Business Law and Labor Relations

Ohio Dominican College
Columbus, OH

Bachelor of Arts -

Providence College
Providence, RI

St. Charles Preparatory School
Columbus, OH

Skills

  • Experienced, Operations Leader.
  • Talented, results oriented professional with proven record of accomplishment in strategic planning, with ability to build and lead teams to exceed expectations.
  • Demonstrated success in revenue and market growth, establishing sound financial controls, improving operational processes and developing management teams.
  • Effective communicator with owners, associates and community partners.
  • Accomplished manager and project coordinator for new-build openings and large-scale renovation and capital improvement projects.
  • Consistently delivers results that far exceed expectations.

Certification

TIPS Certified Trainer

Serve-Safe Certified Trainer

CPR/AED Certified

Hilton General Manager Certification

Hilton Trainer Certification

Hilton R&I Certification

IHG General Manager Certification

Affiliations

Montgomery County Convention & Visitors Bureau-Executive Committee-Treasurer

Greater Dayton Lodging Council

Chairman Greene County Convention & Visitors Bureau, Board of Directors

Timeline

Executive Vice President

Radius Hospitality LLC
2024.01 - Current

Regional Vice President of Operations

Radius Hospitality, LLC
2014.08 - Current

General Manager

The Hotel Group, LLC, Crowne Plaza Kansas City
2014.02 - 2014.08

General Manager

Indus Hotels, LLC, Embassy Suites Columbus Airport
2012.05 - 2013.07

General Manager

Integrity Hotels Group, LLC, Crowne Plaza Dayton
2010.06 - 2012.05

General Manager

Winegardner & Hammons, Columbus Airport Marriott, Holiday Inn Fairlane, Holiday Inn Fairborn
2002.07 - 2010.06

General Manager

Bravo Development Group-Brio Tuscan Grille

General Manager

Le Metropolitain, LLC

Owner/General Manager

Hill Road Tavern, Inc, The Blarney Stone

Non-Degree Seeking - Business Law and Labor Relations

Ohio Dominican College

Bachelor of Arts -

Providence College

St. Charles Preparatory School

TIPS Certified Trainer

Serve-Safe Certified Trainer

CPR/AED Certified

Hilton General Manager Certification

Hilton Trainer Certification

Hilton R&I Certification

IHG General Manager Certification

Michael Cooney