Worked as GM at 2 stores- McGavock Wichita KS & McGavock Abilene TX.
F&l lncrease from $950 PRU to $1550 PRU.
Held Net Profit in a slow market.
CSI over Region Monthly.
Built BDC Dept.
Implemented new training Procedures.
Established a positive work environment which created low turnover in personnel.
GENERAL MANAGER
Clay Cooley Motor Company
Irving, TX
05.2014 - 05.2018
Opening new stores.
Hiring New staff.
Overseeing day to day operations.
Implementing processes & procedures.
Training all employees.
Creating & implementing BDC Dept.
In charge of opening Nissan, Dodge Chrysler and Toyota stores in the last 10 months.
Finished 17th in the nation with 298 New units at Clay Cooley Nissan in Austin, July 2014.
GENERAL MANAGER
McGavock Nissan
Abilene, TX
03.2010 - 05.2014
Increase New and Used Sales by 50 Units Per Month.
New Car Units increased from 511 in 2010 to 960 in 2013.
F&l lncrease from $825 PRU to $2100 PRU.
Raised Net Profit from $760,000 to $2.8 Million Per Year.
Increased Fix Ops by 30%.
Responsible for all departments of the dealership.
Strong advertising background in grassroots, television, radio and internet marketing.
Versed in ADP, Dealertrack, Vauto, and Nissan Website.
Established a positive work environment which created low turnover in personnel.
Courtesy Nissan
Richardson, TX
11.1996 - 12.2009
EXECUTIVE MANAGER/GENERAL MANAGER
03.2002 - 08.2009
Receive Nissan's prestigious Circle of Excellence Award 3 years in a row.
Maintain new vehicle sales at top 100 in Nation.
Increased net profit from $800,000 to $2,300,000.
20 group leader for Group1 Automotive 2 years in a row.
Manage a strong relationship with NMAC, based on integrity and volume.
Redesign internet department, increasing sales from 25 per month to over 100 vehicles.
Reduce day's supply on new vehicles to 38 days.
Reduced day's supply on used vehicles to 30 days.
1 parts accessory sales in the Nation.
Diminish turnover in parts and service, average service tech job time was 18 years.
Increase service gross by $50,000 per month.
Manage warranty claims to zero outstanding per month.
Build strong relationships with the City of Richardson on 4 storage lots and major remodel in 2003.
Responsible for over 100 employees.
FINANCE DIRECTOR
05.1998 - 03.2002
Manage 3 finance producers, achieving over $1800 per retail unit.
Create a strong relationship with NMAC and all other special finance banks.
Achieve and implement a 100% submittal policy for all car deals.
Execute and manage sales training for salesmen to understand the F&l process.
Strong CIT procedures and reserve statement collection from banks.
Implement save a deal process on a daily basis.
SPECIAL FINANCE DIRECTOR
11.1996 - 05.1998
Responsible for setting up and maintaining relationships with all sub-prime banks.
Manage training sales staff on all required paperwork to get deals funded.
Control re-negotiation of car deals after going through regular finance.
Responsible for keeping integrity and high standards in sub-prime development.
Education
Business Management Course - undefined
University of Arizona
Associates Degree - undefined
Scottsdale Arizona Community College
Affiliations
Dynamic, competitive manager with over 25 years of experience in the automobile industry. Hands on GM who uses process to achieve 100% customer satisfaction. Creative and innovative with proven sales, advertising, marketing and new business development skills. A history of significant profit, volume and customer satisfaction achievements. Dedicated and committed to excellence and the success of the organization.
STRATEGIC PLANNING
BUDGET/FINANCE
HUMAN RESOURCES MANAGEMENT
TEAM BUILDING AND STAFF RETENTION
VENDOR SOURCE & NEGOTIATING
PROFITABILITY IMPROVEMENT
ADVERTISING AND MARKETING
SALES, PRODUCT AND MARKET ANALYSIS CUSTOMER RELATIONS & SATISFACTION
RISK MANAGEMENT & INVENTORY CONTROL