Michael J Dorety Jr
Roseville,CA
Summary
Dynamic Electrical Sales Associate with a proven track record at Home Depot, excelling in client needs assessment and market trend analysis. Recognized for enhancing customer satisfaction through expert product demonstrations and fostering long-term relationships. Skilled in inventory management and committed to teamwork, ensuring efficient operations and superior service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Electrical Sales Associate
Home Depot
02.2025 - Current
- Developed strong relationships with clients, leading to repeat business and referrals.
- Evaluated competitors'' offerings regularly, adjusting sales tactics accordingly to maintain a competitive edge in the market.
- Streamlined inventory management processes, resulting in more efficient reordering of stock and reduced backorders.
- Maintained up-to-date knowledge of industry trends, ensuring accurate information was relayed to customers.
- Established trust among clientele by being transparent about product specifications, features, and limitations, resulting in long-lasting customer relationships.
- Increased customer satisfaction by providing expert advice on electrical products and solutions.
Order Fulfillment Associate
Home Depot
08.2023 - 02.2025
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Followed procedures at all times for personal and team safety.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Supported cross-functional teams as needed, assisting in tasks such as loading/unloading shipments or conducting annual physical inventory counts.
Pro Services Specialist
Home Depot
08.2022 - 08.2023
- Provided expert consultation to clients on various aspects of their business operations, offering tailored solutions based on their specific needs and goals.
- Developed comprehensive proposals for prospective clients, highlighting the benefits of partnering with our organization for professional services.
- Collaborated with sales team to develop targeted marketing strategies that drove revenue growth for the company.
- Negotiated contracts with clients, working collaboratively to establish mutually beneficial terms and conditions for both parties involved.
- Evaluated current industry trends and competitor offerings to remain knowledgeable about best practices within the field of pro services specialization.
- Developed and maintained strong relationships with vendors, ensuring quality products and services at competitive prices.
- Managed a diverse portfolio of projects, ensuring successful completion within budget constraints and meeting client expectations.
Grocery Clerk
Wakefern Food Corporation
05.2022 - 06.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
Meat and Seafood Clerk
Wakefern Food Corporation
03.2022 - 05.2022
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
- Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
- Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.
Cart Attendant
Wakefern Food Corporation
12.2021 - 03.2022
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Removed broken and unserviceable carts from inventory for repair.
Education
High School Diploma -
Riverside High School
Riverside, NJ06.2022
Skills
- Electrical safety awareness
- Client needs assessment
- Sales reporting
- Product demonstration
- Market trend analysis
- Competitor research
- Cross-selling strategies
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Problem-solving
- Time management
- Attention to detail
Certification
- Electric Pallet Jack certification
- Order Picker certification
- Forklift license
- Pacer certification
- Portable Loading Dock certification
- Electric Ladder certification
- Safe Food Handling certification
Languages
English
Timeline
Electrical Sales Associate
Home Depot
02.2025 - Current
Order Fulfillment Associate
Home Depot
08.2023 - 02.2025
Pro Services Specialist
Home Depot
08.2022 - 08.2023
Grocery Clerk
Wakefern Food Corporation
05.2022 - 06.2022
Meat and Seafood Clerk
Wakefern Food Corporation
03.2022 - 05.2022
Cart Attendant
Wakefern Food Corporation
12.2021 - 03.2022
High School Diploma -
Riverside High School
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