Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Michael J Duren

Pelham,AL

Summary

Store Manager at Gadsden Music with a proven track record in driving sales and enhancing customer experiences. Skilled in SolidWorks and customer service, I excelled in optimizing inventory and creating engaging displays, leading to increased customer engagement and satisfaction. Passionate about delivering results and fostering strong client relationships.

Overview

16
16
years of professional experience

Work History

Store Manager

Gadsden Music
Hoover, AL
07.2016 - Current
  • Monitored storewide merchandising standards to ensure operational success.
  • Built and maintained strong relationships with clients.
  • Executed critical store tasks, including operational start and end.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Maintained optimal inventory by regularly assessing stock levels.
  • Balanced sales, cash reconciliation, and bank deposits.
  • Monitored inventory levels and placed orders to restock shelves.

Outside Sales Representative

Gadsden Music
Gadsden, AL
07.2009 - 07.2016
  • Facilitated enjoyable experiences by providing assistance and friendly service.
  • Facilitated customer support for efficient usage and proper installation of products.
  • Explained technical aspects and features of products to emphasize benefits.
  • Engaged with attendees at trade events to showcase products and services.
  • Acquired prospects through diverse methods including cold calls and networking.
  • Evaluated customer needs to provide appropriate product recommendations.
  • Showcased products to prospective clients and provided explanations to finalize sales.

Education

Bachelor of Science - Mechanical Engineering

The University of Alabama
Tuscaloosa, AL

Skills

  • SolidWorks
  • Customer service
  • Troubleshooting
  • Sales expertise
  • Customer response
  • Store operations
  • Bank deposit procedures
  • Cash management
  • Store opening and closing
  • MS office proficient

Languages

English
Professional
Spanish
Limited

Affiliations

  • Hunting and fishing
  • Wood Working
  • Working on cars
  • Traveling

References

References available upon request.

Timeline

Store Manager

Gadsden Music
07.2016 - Current

Outside Sales Representative

Gadsden Music
07.2009 - 07.2016

Bachelor of Science - Mechanical Engineering

The University of Alabama

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Michael J Duren