Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
OperationsManager
Michael J Garcia

Michael J Garcia

Columbus,OH

Summary

Proven professional with a diverse background spanning from Saraga International Grocery to freelance, web development and graphic design. Excels in customer service, team collaboration, and innovative problem-solving. Achieved significant improvements in operational efficiency and client satisfaction through analytical thinking and effective communication. Skilled in stock rotation and creating engaging digital content, consistently exceeding employer expectations.

Overview

7
7
years of professional experience

Work History

Grocery

Saraga International Grocery
04.2024 - Current
  • Handled cash register transactions accurately, ensuring proper handling of customer payments and change distribution.
  • Promoted a clean and safe shopping environment by regularly maintaining store cleanliness and adhering to safety guidelines.
  • Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
  • Reduced product spoilage by closely monitoring expiration dates and rotating stock as needed.
  • Demonstrated adaptability by cross-training in multiple departments, maximizing versatility within the store operations team.
  • Improved overall store appearance through diligent maintenance of shelves, aisles, and display areas, attracting more customers to explore products on offer.
  • Streamlined checkout process for customers by efficiently bagging groceries according to size, weight, and fragility considerations while minimizing plastic bag usage where possible.
  • Collaborated with fellow employees for efficient task completion, fostering a productive work atmosphere.
  • Consistently met or exceeded weekly performance metrics related to sales targets, inventory management, or other key indicators set forth by management.
  • Performed key tasks to promote inviting grocery store appearance.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Web Developer

Freelace
03.2020 - Current
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Oversaw back-end development using PHP to maintain website integrity.
  • Provided front-end development support, creating visually appealing designs that aligned with brand standards.
  • Designed engaging graphics and visual elements that contributed to a cohesive online presence across multiple platforms.

Graphic Designer

Freelance
01.2019 - Current
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
  • Designed creative digital displays used in online advertising for local businesses.
  • Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
  • Edited and enhanced existing artwork and graphics.
  • Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
  • Developed original designs for print media, magazines and newspapers.

Handyman Assistant

Home Five
12.2022 - 03.2024
  • Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
  • Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
  • Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
  • Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
  • Carried out carpentry work such as framing walls and installing doors, enhancing the overall aesthetics of clients'' homes.
  • Efficiently managed time and resources to complete multiple concurrent repair tasks within given deadlines.
  • Performed routine plumbing fixes, preventing potential water damage and costly repairs for homeowners.
  • Contributed to increased customer retention through consistent delivery of reliable and professional handyman services.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Removed and repaired carpet and wood flooring.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Painted walls, ceilings and other surfaces.
  • Operated variety of power tools and hand tools.

Backstage Assistant

Hossana Gospel Ctr
03.2022 - 10.2022
  • Collaborated closely with directors, stage managers, and designers to execute their artistic vision on stage.
  • Documented detailed notes from each rehearsal session for accurate recall of director''s feedback as well as any required adjustments.
  • Provided seamless scene transitions for successful performances with timely set changes.
  • Ensured a safe working environment for cast and crew by implementing safety protocols and regular equipment checks.
  • Contributed to team efficiency through clear communication with cast members regarding schedules and stage directions.

Audio Visual Director

Iglesia La Hermosa
12.2019 - 02.2022
  • Created visually appealing stage designs that complemented speaker content while maintaining a professional aesthetic.
  • Coordinated with other departments such as marketing or sales to provide consistent branding experiences through visual elements.
  • Developed custom audiovisual packages catered to individual client requirements, resulting in increased bookings for diverse event types.
  • Managed the procurement and maintenance of cutting-edge AV equipment, ensuring optimal performance at all times.
  • Led cross-functional teams in the planning and execution of large-scale conferences, trade shows, and corporate events.
  • Enhanced audience engagement by designing and implementing innovative audiovisual solutions for events.
  • Mentored junior staff members in best practices for audiovisual operations as well as customer service skills.

Warehouse Assistant

DHL
03.2017 - 10.2019
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Education

High School Diploma -

UNAN-MANAGUA
Nicaragua
12.2017

Skills

  • Cleanliness and hygiene
  • Stock Rotation
  • Food Safety Compliance
  • Supply Chain Understanding
  • Store maintenance
  • Loss prevention strategies
  • Sales Promotion
  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Interpersonal and written communication
  • Scheduling Coordination
  • Negotiation and Conflict Resolution
  • Positive Attitude
  • Team Collaboration
  • Effective Communication
  • Self Motivation
  • Analytical Thinking

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Grocery

Saraga International Grocery
04.2024 - Current

Handyman Assistant

Home Five
12.2022 - 03.2024

Backstage Assistant

Hossana Gospel Ctr
03.2022 - 10.2022

Web Developer

Freelace
03.2020 - Current

Audio Visual Director

Iglesia La Hermosa
12.2019 - 02.2022

Graphic Designer

Freelance
01.2019 - Current

Warehouse Assistant

DHL
03.2017 - 10.2019

High School Diploma -

UNAN-MANAGUA

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Michael J Garcia