Michael J SULLA
Lindenhurst,IL
Summary
Server Engineer who is solutions-oriented, high output and goal driven with 27 years experience at a Fortune 500 and other companies and would like to secure a position where my skills and training can significantly impact a company's success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead System and Security Engineer
WurthBaer Supply Company
03.2023 - Current
- Enhance network security by implementing advanced threat detection systems and conducting regular vulnerability assessments using Nessus\Tenable vulnerability scanner
- Develop security policies and procedures for the organization, resulting in improved protection against potential threats. Including AD policies to further lockdown user's desktops
- Assist in developing disaster recovery plans for critical business functions
- Implement preventive measures such as patch management (ManageEngine) and virus protection (Symantec) programs to ensure security of information assets
- Provide technical support for users experiencing network access issues related to security configuration settings
- Perform regular maintenance on all hardware components of the company's VMware, Microsoft, and Linux Server environment
- Research current trends in computer security technologies and recommended appropriate upgrades and changes where applicable
- Analyze system logs to identify possible intrusions or suspicious activity using ManageEngine Log360
- Propose solutions for increasing security dependability to address problematic vulnerabilities
- Currently evaluating and suggesting a PAM solution to address administrative accounts
- Manage user accounts in Active Directory in accordance with established best practices
System Engineer 3
United Airlines Inc.
08.2018 - 03.2023
- Provided VMware support (VCenter 6.0, 6.5, 6.7)
- Worked directly with departments to schedule service and patching too minimize down time for business unit
- Performed root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
- Provided technical support, as needed, to the enterprise
- Coordinated activities with internal/external technology owners/service providers
- Provided on-site, and on-call 7x24x365 support, as needed
- Monitored, manage, and tune platforms to ensure expected availability and performance levels are achieved
- Installed, customize, maintain, test, and troubleshoot operating systems and other systems software
- Consulted with other business units (e.g. application groups, DBAs, middleware, etc.) to configure platforms for product installation
- Researched, evaluate, and recommend emerging technologies for enterprise use to consistently drive down total cost of ownership
- Managed and monitor all installed systems and infrastructure to ensure the highest level of availability
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects
- Installed, configure, test and maintain operating systems, application software and system management tools
- Configured, install, maintain, test, and troubleshoot hardware system
- Communicated status updates to affected parties when issues arise and for planned patching
- Provided 2nd and 3rd level technical support and troubleshooting to internal customers
- Designed and implement new server standards for core business services
Network Administrator 2
CF Industries Holdings Inc
06.2016 - 07.2018
- Maintained Active Directory, Exchange 2010 and F5 Load Balancing responsibilities
- Daily support of Virtual Environment, SAN and Avamar backup solution
- Provided disaster Recovery Architecture and Planning
- Provided VMware design and engineering tasks including upgrades
- Monitored all servers (Windows 2008, 2012r2, and ESXi 5.5 & 6.5) and network equipment being used at the corporate location
- Installed, maintain and tune Virtual Servers( Windows, and ESXi)
- Was primary administrator for VxRail implementation
- Helped maintain user's applications that fall outside IT support
- Documented all server and network problems and events
- Monitored system logs for all company computers and devices to maximize uptime
- Produced ad hoc reports and documents for senior team members
- Created Group Policies for servers and desktops
- Maintained DHCP and DNS environment
Senior Technology Asset Planning Analyst
W.W.Grainger, Inc
05.2015 - 01.2016
- Maintained CI information within ServiceNow CMDB by working with various departments to help discover their assets and created records for those items
- Worked with various teams and consultants to identify opportunities where improvements could be made ultimately leading to a single source of truth
- Updated CI information when it changed and verified Change Management requests
- Assisted departments using ServiceNow and provided documentation
- Created procedures and processes for receiving new equipment and equipment being redeployed
- Coordinated several data warehouse projects to support various sales and distribution business units in their migration from legacy processing
- Tested ServiceNow upgrades and use cases
- Created flowcharts, diagrams and other documentation to help users and engineers use ServiceNow when it was first implemented
Server Support Engineer
W.W. Grainger, Inc
03.2003 - 12.2015
- Administrator for all VMware locations (ESX hosts and virtual servers) using VCenter
- Completed setup of new servers, datacenters, clusters, HA, templates, patching, and update management
- Participated in numerous datacenter migrations
- Built and deployed ESX servers to include HP SIM monitoring
- Main project person for VMware installations
- Utilized Veeam and VCenter to monitor virtual environment for performance and reporting information
- Administrator for Cisco UCS blades and infrastructure which included setting up new environments and patching servers with zero downtime
- Oversaw project and production support for consultants on staff
- Installed and configured physical Intel servers to department specifications and maintained those servers to company standards
- Performed ongoing SOX and PCI requirements and helped mitigate audit items
- Identified business requirements for new systems
- Used WSUS to deploy Windows patches to 6000 server environment and various environments
- Planned, coordinated, and implemented server security measures in order to protect data, software, and hardware
- Created and maintained documentation on various systems including Visio drawings of systems
- Trained junior administrators on various systems
- Implemented Windows hardening in standard server build
- Managed and monitored all installed systems and infrastructure to ensure highest level of availability
- Provided 2nd and 3rd level technical support and troubleshooting to internal clients
Education
Bachelor of Science - Computer Science
University of Phoenix
Schaumburg, IL2002
Associate of Applied Science - Electronics
Oakton Community College
Des Plaines, IL1987
Skills
- Virtualization
- Process and Documentation
- Teamwork/Collaboration
- Systems configuration
- Windows Servers
- Data backup and recovery systems using Rubrik
- Troubleshooting and root cause analysis
- VMware
- Vulnerability Assessment
Certification
- Comptia A+
- Comptia Network +
- Microsoft MCP
- ITIL Foundations
Timeline
Lead System and Security Engineer
WurthBaer Supply Company
03.2023 - Current
System Engineer 3
United Airlines Inc.
08.2018 - 03.2023
Network Administrator 2
CF Industries Holdings Inc
06.2016 - 07.2018
Senior Technology Asset Planning Analyst
W.W.Grainger, Inc
05.2015 - 01.2016
Server Support Engineer
W.W. Grainger, Inc
03.2003 - 12.2015
Bachelor of Science - Computer Science
University of Phoenix
Associate of Applied Science - Electronics
Oakton Community College