Michael Tuazon
Walnut,USA
Summary
Skilled Sterile Processing Technician with significant experience in the field. Demonstrates thorough knowledge of sterilization procedures, infection control standards, and equipment operation. Strengths include strong organization skills, ability to work under pressure, and keen attention to detail. Previous roles have showcased ability to maintain a sterile environment crucial for patient safety and successful medical procedures.
Overview
16
16
years of professional experience
Work History
Sterile Processing Technician II
UCLA Health
Westwood, CA
01.2023 - Current
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
- Assembled instrument trays according to established protocols using aseptic technique.
- Operated steam sterilizers, washerdisinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Recorded results of biological and diagnostic tests.
- Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
- Trained personnel on proper use of sterile processing equipment as needed.
- Transported sterile goods from the clean room into the operating room per procedure requirements.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Prepared trays, instrument packs , peel pack single instrument with proper labels
Instrument Technician I
Sterile processing Services of America
Long Beach, CA
08.2021 - Current
- Receiving carts and tagging them before going to Decontamination
- Washing / Cleaning instruments
- Operation machines like Stelus, getinge, hamo
- Assembling instruments to be send out
- Printing labels
E-commerce account manager / Claims management
Crosslinks ent.
Walnut, CA
01.2017 - 04.2020
- Manage online stores websites such as ebay / Amazon and other major accounts
- Manage customer refunds for customers
- Customer Services via Phone, chat and emails
- Photoshop for Imaging
- ship works software for RMA and daily orders
- Run low inventory for both warehouses
- File claims on damage, missing un received items
Claims Supervisor
LA Furniture Store
Vernon, CA
04.2015 - 12.2016
- Assist Customer with Furniture issues weather it is damage, lost or defects on the Merchandise
- Creating Service tickets issuing RMA for customers who want to return their furniture using company.system called STORIS
- Manage and maintains company claim issues
- Review each claims to make sure the case are processed correctly and close the claim in a timely.manner
- Daily correspond to variety of task via phone, email, postal mail and faxes
- Daily record of workload kept in excel sheets and database
Shipping / Account manager and Customer service
Six Star Dj inc
Los Angeles, CA
06.2008 - 04.2015
- Updating website - Inventory Listings, Sales and New products
- Website account maintenance - Yahoo store, Amazon, eBay and buy.com
- Handles Inquiries from prospective customers or clients by emails and calls
- Using UPS world ship and Fedex for creating label on all the orders needs to be shipped
- Receiving Merchandize on the Dock
Education
Associate in sterile technician -
Ash Worth College
Norcross, GA10-2023
Bachelor of Science in Computer Science - Computer Science
STI system technology institute
03.2004
Certificate in Computer Programming -
Systems Technology Institute
03.2000
Skills
- Instrument Sterilization
- Decontamination and sanitation
- Case cart assembly
- Tray preparation
- Processing instruments
- Pulling case carts
- Instrument inspection
- Sterilizer operation
- Windows XP, 07, VISTA (8 years)
- SCANNING (8 years)
- Microsoft office (8 years)
- Ecommerce (8 years)
- Ebay (8 years)
- Website
- Live Chat
- Microsoft Excel
- Adobe Photoshop
- Software Troubleshooting
- Technical Support
- Customer service
Languages
English - Fluent
Attention to detail - Familiar
- September 2020
- Identifying differences in materials, following instructions, and detecting details among distractinginformation
- Full results: Familiar
Spreadsheets with Microsoft Excel - Proficient
- March 2020
- Excel knowledge including common tools, PivotTables, conditional & nested formulas, and customvisuals.
- Full results: Proficient
Data entry: Accuracy - Highly Proficient
- March 2021
- Entering data quickly and accurately
- Full results: Highly Proficient
Basic computer skills - Familiar
- August 2020
- Performing basic computer operations, navigating a Windows OS, and troubleshooting commoncomputer problems.
- Full results: Familiar
Cognitive ability - Proficient
- September 2020
- Combining pieces of information to form general rules or conclusions.
- Full results: Proficient
Software developer fit - Highly Proficient
- August 2020
- Measures the traits that are important for successful software developers
- Full results: Highly Proficient
Verbal communication - Proficient
- January 2020
- Speaking clearly, correctly, and concisely
- Full results: Proficient
Work style: Conscientiousness - Highly Proficient
- January 2020
- Tendency to be well-organized, rule-abiding, and hard-working.
- Full results: Highly Proficient
Mechanical knowledge - Proficient
- January 2020
- Measures a candidate's ability to understand and apply mechanical concepts and processes.
- Full results: Proficient
Customer service - Proficient
- August 2020
- Identifying and resolving common customer issues
- Full results: Proficient
Technical support - Familiar
- September 2020
- Performing software, hardware, and network operations
- Full results: Familiar
Written communication - Completed
- September 2020
- Best practices for writing, including grammar, style, clarity, and brevity
- Full results: Completed
Customer focus & orientation - Highly Proficient
- November 2020
- Responding to customer situations with sensitivity
- Full results: Highly Proficient
Additional Information
Skill Highlights: Computer repair, Trouble shooting, Image Scanning and Editing, Out standingcommunication skill, Able to multi effectively, Knowledge of instruments, Fast learner, Team Player,Reliable, Flexible, Medical Terminology.
Timeline
Sterile Processing Technician II
UCLA Health
01.2023 - Current
Instrument Technician I
Sterile processing Services of America
08.2021 - Current
E-commerce account manager / Claims management
Crosslinks ent.
01.2017 - 04.2020
Claims Supervisor
LA Furniture Store
04.2015 - 12.2016
Shipping / Account manager and Customer service
Six Star Dj inc
06.2008 - 04.2015
Associate in sterile technician -
Ash Worth College
Bachelor of Science in Computer Science - Computer Science
STI system technology institute
Certificate in Computer Programming -
Systems Technology Institute
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