Mekhi Williams
Suitland,MD
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Able to lift 80 pounds or more and Trained in flight line operations and safety through online training. Diligent and motivated Order Taker with excellent customer service skills and in-depth menu knowledge. Familiar with cash register operations and accurate cash handling, demonstrating over three years of experience. Calmly and efficiently manages high-volume guest needs. Reliable Order Taker with punctual nature and dedication to customer satisfaction. Offering positive personality, good people skills and organized approach to multitasking.
Overview
8
8
years of professional experience
Work History
Order Taker
Carrabba's Italian Restaurant
02.2021 - Current
- Entered orders into computer system quickly and in proper sequence.
- Offered immediate, friendly and knowledgeable assistance to every guest.
- Described menu items in detail and educated customers about meal options.
- Restocked bags, cups, lids, sauces and other counter supplies.
- Welcomed customers and provided quick and attentive service.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
COVID-19 Screener
AshBritt
02.2020 - 06.2020
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
Food Runner
Top Golf
03.2019 - 04.2020
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Tutoring Assistant
LG's Tutoring And Transportation
09.2016 - 06.2017
- Developed student confidence through positive reinforcement strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided constructive feedback on assignments, helping students improve their writing skills and critical thinking abilities.
Education
Bachelor of Science - Computer Software And Media Applications
University of Maryland Global Campus
Bowie, MD12.2024
High School Diploma -
Suitland High School
District Heights, MD05.2020
Skills
- Sales Team Development
- Spill Management
- Phone Orders
- Payment Processing
- Preparing Boxes
- Safety Practices
- Clerical Support
- Good Telephone Etiquette
- Written Communication
Timeline
Order Taker
Carrabba's Italian Restaurant
02.2021 - Current
COVID-19 Screener
AshBritt
02.2020 - 06.2020
Food Runner
Top Golf
03.2019 - 04.2020
Tutoring Assistant
LG's Tutoring And Transportation
09.2016 - 06.2017
Bachelor of Science - Computer Software And Media Applications
University of Maryland Global Campus
High School Diploma -
Suitland High School