Mike Kogan

Dedicated Customer Success Management Professional with a strong foundation in Product Management and Digital Marketing. Experienced in deciphering human behaviors, emotions, and motivations to anticipate and fulfill end-user needs. My journey has been enriched by a deep interest in applied psychology and the intricate dynamics of human behavior. I possess valuable skills in marketing, digital media, and interpersonal communication.

My academic path reflects my unwavering commitment to understanding human interactions. I embarked on this journey more than two decades after earning my first Bachelor's Degree in Business and Finance from Drexel University. Driven by a lifelong passion for psychology and human behavior, I pursued and successfully attained another Bachelor's Degree in Psychology, followed by a Master's Degree in Applied Psychology.

My belief in the transformative power of psychology fuels my enthusiasm for the Customer Success Manager role. I see this field as the nexus of understanding how individuals connect and collaborate, the motivations that drive them, and what truly fuels their productivity. My profound interest in psychology enables me to forge meaningful connections with customers and deliver tailored solutions that resonate with their needs.

Beyond my professional pursuits, I am an avid enthusiast of Chess and Jiu-Jitsu, both of which share the essence of strategy, resilience, and understanding—a reflection of my approach to Customer Success Management.

Beyond my professional pursuits, I am an avid enthusiast of Chess and Jiu-Jitsu, both of which share the essence of strategy,
resilience, and understanding—a reflection of my approach to Customer Success Management.