Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments Education
Areas Of Highlights
Accomplishments Education
Areas Of Highlights
AdministrativeAssistant
MICHAEL L. PRYOR

MICHAEL L. PRYOR

Chicago,IL

Summary

Seasoned, multifaceted and resourceful professional offering a rich mix of transferable experience gained from various leadership and managerial capacities, having served as an Educational Consultant and Lead Custodial Worker. Demonstrated expertise in planning, implementation, budget management, staff coordination, administration, and streamlining of operations in accordance with established policies and standards. Skilled at identifying client needs, facilitating continues process improvement strategies, as well as advising team on next line of action. Possess excellent communication and relationship management skills needed for building cohesive relationships with clients and all levels of management. Equipped with excellent time management and problem-solving skills with the ability to multitask and manage multiple projects and teams Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

29
29
years of professional experience

Work History

LEAD CUSTODIAL WORKER

Chicago Public Schools
03.2012 - Current
  • Supervised up to 25 custodians to ensure job requirements are met through their assigned job schedules and job areas
  • Prepared monthly reports on supply usage and kept in weekly communication with management
  • Completed miscellaneous duties as assigned by administration of school or school district
  • Utilized various power tools, power washers, walk behind or riding floor scrubbers
  • Ensured work area is clean and equipped with proper tools and supplies to perform daily tasks.
  • Collected trash and emptied receptacles and recycling containers
  • Kept building spaces premises clean inside and outside
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
  • Emptied trash cans and recycling bins to keep building clean and free of germs
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others
  • Checked in and stocked inventory throughout facility
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Moved furniture for cleaning and set up for special events
  • Reported damages and hazardous conditions to management for further action
  • Cleaned equipment and machinery to maintain in optimum working condition
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
  • Reported vandalism or other damage to property to supervisor
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
  • Maintained floor cleaning and waxing equipment
  • Vacuumed and shampooed carpets, upholstery and other fabrics
  • Cleaned walls and ceilings with special reach tools following regular schedule
  • Maintained optimal supply levels to meet daily and special cleaning needs
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris
  • Operated buffers and burnishers to clean and polish floors
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies

TRANSPORTATION SECURITY OFFICER (TSO)

Department of Homeland Security
01.2002 - 12.2007
  • Identified potential threats in baggage and on passengers preventing those objects from being transported on aircraft
  • Utilized various components; operation of X-ray machine and Explosive Trace Detection, to accomplish these essential security missions in professional manner
  • Ensured work area is clean and equipped with proper tools and supplies to perform daily tasks
  • Assisted in rotation of screener's duties at each workstation
  • Employed security sensitive protocol in resolving all threats
  • One of 25% of workforce certified to operate on all ETD and EDS machines.
  • Attended daily briefings with supervisors to discuss issues with security screening processes
  • Performed pat-downs to look for unauthorized materials and weapons
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage
  • Monitored security checkpoints for compliance with applicable security protocols
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction
  • Developed and maintained positive rapport with passengers and other airport personnel
  • Responded effectively to security incidents and provided guidance regarding security procedures
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Assisted with deployment of advanced technology and equipment for screening purposes

OUTREACH/ PROGRAM COORDINATOR

Mayor Daley's 21st District YouthNet
03.2000 - 06.2002
  • Designed and implemented specific programs developed by Mayor Daley's Kidstart YouthNet, including special events for over 300 youth
  • Trained youth to facilitate studies to evaluate effectiveness of youth programming for 21st Police District and to identify issues of concern and inefficiencies
  • Created youth consortium of community agencies and programs to eliminate inadequacies
  • Prompted member agencies and interest groups within district to eradicate shortcomings of programs and recommended outside resources for their assistance
  • Advocated for development of youth leaders that excelled in all areas of community development and implementation of events for their age group.
  • Initiated and coordinated visits by influential persons and community groups for marketing exposure
  • Developed network relationships with industry professionals to enhance community awareness and promote services

EDUCATIONAL CONSULTANT

American Friends Service Committee (AFSC)
10.1994 - 06.2002
  • Trained young people between ages of 9 to 21 on conflict resolution, group management, mentoring, safety, teamwork and event planning
  • Coordinated travel arrangements for upwards of 500 people
  • Developed curriculum for academic enhancement, recreational, cultural and pre-employment components of mentorship program implemented in over 9 Chicago area public schools
  • Assisted with creation of worldwide Listening Projects for United Nations' World Conference Against Racism (WCAR) that assisted in giving voice to impoverish dark colored people of over 15 countries
  • Provided weekly feedback orally and written to Executive Director
  • Chief liaison between parents of youth participants, for updates and initial registration and directors of programs
  • Recognized for outstanding rapport with different levels of management, youth participants and community residents.
  • Collaborated with school board officials to assess areas for improvement in curricula, classrooms, testing and student activities
  • Organized committees, workshops and conferences to promote social and intellectual welfare of students

Education

High School Diploma -

Hillcrest High School
Country Club Hills, IL
09.1991

Skills

  • Program Coordination & Implementation
  • General Office Tasks
  • Process Improvement
  • Performance Evaluation
  • Team Building & Facilitation
  • Counseling & Mentorship
  • Corporate Policy Compliance
  • Responsive Customer Service
  • Recruitment Operations
  • Custodial Works
  • External Liaison
  • Routine Reporting
  • Custodial team leadership
  • Committee leadership
  • Custodial services skills
  • Planning leadership

Timeline

LEAD CUSTODIAL WORKER

Chicago Public Schools
03.2012 - Current

TRANSPORTATION SECURITY OFFICER (TSO)

Department of Homeland Security
01.2002 - 12.2007

OUTREACH/ PROGRAM COORDINATOR

Mayor Daley's 21st District YouthNet
03.2000 - 06.2002

EDUCATIONAL CONSULTANT

American Friends Service Committee (AFSC)
10.1994 - 06.2002

High School Diploma -

Hillcrest High School

Accomplishments Education

  • Letter of Commendation from Supervisor for 100% effort, 2007
  • On the Job Assessor of newly hired employees
  • Above & Beyond Team Award, 2004
  • Letter of Commendation from Supervisor for 100% effort, 2004
  • Letter of Commendation from Shift Manager for exceptional work, 2004
  • Letter of Commendation from another Supervisor for 100% effort, 2004
  • Letter of Commendation from Shift Manager for being prime example of screening workforce, 2004
  • Individual Cash award 2003
  • Trained youth to facilitate workshops for over 2000 teens at the 1st. & 2nd Citywide Technology Summit in 2000 & 2001
  • Governed the organization of over 300 events by youth for audiences from 100 to 500 people
  • Created and maintained Youth Consortium for the 21st Police District
  • Picked by Director of American Friends Service Committee's African American Community Empowerment Program to represent program on citywide coalition collaborative
  • Completed youth development training by Chicago's Department of Human Services
  • Personally referred over 150 youth to employment in summer of 2001
  • Received High School Diploma in 1991

Areas Of Highlights

  • Project Management – Experienced in process improvement and managing a wide range of operations to boost productivity and bottom-line objectives. Designed and implemented specific programs including special events for over 300 youth.
  • Collaboration – Able to liaise and collaborate effectively with both internal and external partners; assisted with creation of the worldwide Listening Projects for the United Nations' World Conference Against Racism (WCAR)
  • Analytical & Decision Making – Able to quickly analyze situations and weigh out the best possible options before making decisions to eliminate redundancies and inadequacies to achieve desired results.
  • Leadership – Demonstrated success as a leader with excellent initiatives that are inherent in eliciting the best quality of a team; governed the organization of over 300 events by youth for audiences from 100 to 500 people.
  • Communication: Equipped with interpersonal communication skills and able to smoothly blend and interact with top management, peers, and clientele from various socio-economic backgrounds.

Accomplishments Education

  • Letter of Commendation from Supervisor for 100% effort, 2007
  • On the Job Assessor of newly hired employees
  • Above & Beyond Team Award, 2004
  • Letter of Commendation from Supervisor for 100% effort, 2004
  • Letter of Commendation from Shift Manager for exceptional work, 2004
  • Letter of Commendation from another Supervisor for 100% effort, 2004
  • Letter of Commendation from Shift Manager for being prime example of screening workforce, 2004
  • Individual Cash award 2003
  • Trained youth to facilitate workshops for over 2000 teens at the 1st. & 2nd Citywide Technology Summit in 2000 & 2001
  • Governed the organization of over 300 events by youth for audiences from 100 to 500 people
  • Created and maintained Youth Consortium for the 21st Police District
  • Picked by Director of American Friends Service Committee's African American Community Empowerment Program to represent program on citywide coalition collaborative
  • Completed youth development training by Chicago's Department of Human Services
  • Personally referred over 150 youth to employment in summer of 2001
  • Received High School Diploma in 1991

Areas Of Highlights

  • Project Management – Experienced in process improvement and managing a wide range of operations to boost productivity and bottom-line objectives. Designed and implemented specific programs including special events for over 300 youth.
  • Collaboration – Able to liaise and collaborate effectively with both internal and external partners; assisted with creation of the worldwide Listening Projects for the United Nations' World Conference Against Racism (WCAR)
  • Analytical & Decision Making – Able to quickly analyze situations and weigh out the best possible options before making decisions to eliminate redundancies and inadequacies to achieve desired results.
  • Leadership – Demonstrated success as a leader with excellent initiatives that are inherent in eliciting the best quality of a team; governed the organization of over 300 events by youth for audiences from 100 to 500 people.
  • Communication: Equipped with interpersonal communication skills and able to smoothly blend and interact with top management, peers, and clientele from various socio-economic backgrounds.

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MICHAEL L. PRYOR