Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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Michaell Soriano

Central Islip,NY

Summary

I am a diverse and adaptable individual, always ready to embrace new challenges with enthusiasm and dedication. I strive to excel in everything I do and take pride in creating a positive and comfortable environment for those around me. My goal is to continuously grow and make meaningful contributions wherever I go.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Claims Specialist

GEICO-Woodbury, NY
08.2022 - Current
  • Handled incoming calls from customers regarding new and existing claims
  • Managed entire claim process from initial report to resolution
  • Assigned appropriate injury adjusters and auto damage adjusters
  • Resolved claims efficiently and effectively
  • Proficient in reading and interpreting various types of police reports.
  • Followed up with customers on unresolved issues.
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.

Warehouse Lead

Pharmapacks, LLC-Brentwood, NY
05.2021 - 06.2022
  • Certified in driving forklifts, leading teams to complete orders for companies like Amazon and Walmart
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes, or pallets
  • Met trucks carrying incoming shipments, carefully unloaded merchandise, and moved containers or pallets to staging locations
  • Maintained working order of facility equipment by coordinating repairs, ordering new equipment, and retiring outdated equipment.

Waiter

Sea Crest Dinner Sayville, NY
08.2018 - 04.2021
  • Provided exceptional service to customers daily, ensuring a high level of satisfaction
  • Prepared salads, appetizers, and set up garnish stations to assist kitchen staff efficiently
  • Plated food and assessed plate presentation to maintain the highest standard of food quality.

Education

High School Diploma -

Central Islip Senior High School
Central Islip, NY
07.2021

Skills

  • Forklift
  • Bilingual
  • Leadership
  • Warehouse Experience
  • Spanish
  • Communication skills
  • Customer service
  • Computer literacy
  • Verbal Communication
  • Active Listening
  • Time management abilities

Certification

  • Forklift Certification
  • Driver's License

Personal Information

Willing To Relocate: Anywhere

Languages

Spanish
Native or Bilingual

Timeline

Claims Specialist

GEICO-Woodbury, NY
08.2022 - Current

Warehouse Lead

Pharmapacks, LLC-Brentwood, NY
05.2021 - 06.2022

Waiter

Sea Crest Dinner Sayville, NY
08.2018 - 04.2021

High School Diploma -

Central Islip Senior High School

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Michaell Soriano