Summary
Overview
Work History
Education
Skills
Position
Timeline
Hi, I’m

MICHAELLA ABITZ

Assistant Manager at Kapolei Rip Curl
Kapolei,HI
MICHAELLA ABITZ

Summary

Dedicated and experienced retail professional seeking an internship oppurtunity, where I can leverage my experience in Public Health and/or management as well as customer service, team leadership, and operational efficiency to improve sales growth and the overall office environment. With my commitment to creating a positive work environment, I aim to inspire and work with others to deliver exceptional service while exceeding business objectives.

Overview

5
years of professional experience
3

Years of management/supervision experience

Work History

Rip Curl

ASSISTANT MANAGER
12.2023 - Current

Job overview

  • As Assistant Manager, I oversaw and watched over the employees and the store while on and sometimes even off duty
  • Managerial duties include but are not limited to banking, such as deposits and change runs, being in charge of the safety and well-being of the employees as well as the customers, purchasing and merchandising needed supplies and products for the store, interviewing and training for new hires and also being in charge of schedule changes and availability of employees as well as trying to accommodate everyone's needs
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Rip Curl

SUPERVISOR
08.2021 - 12.2023

Job overview

  • I started off as a supervisor at Kamakana Ali'i and then got promoted to work at Ala Moana as well as the Airport locations
  • I efficiently juggled working at three different locations as well as being a full-time student at UH Manoa
  • Within this position, I managed sales associates, delegated tasks, and trained new hires on the basics, such as product and sales knowledge, as well as customer service.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Rip Curl Kamakana Ali'i in Kapolei

SALES ASSOCIATE
11.2019 - 08.2021

Job overview

  • Demonstrated product knowledge and exceptional customer service by exceeding monthly and weekly sales goals.
  • Organized racks, shelves and overall store to maintain visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built rapport and relationships with customers to encourage repeat business.

Education

University of Hawai'i At Manoa
Honolulu, HI

BACHELOR OF ARTS IN PUBLIC HEALTH
12.2024

James Campbell High School
'Ewa Beach

Summa Cum Loude
01.2020

Skills

  • Supervision and leadership experience
  • Experience with handling customers
  • Great communicator and listener
  • Adapts, learns and reacts quickly
  • Responsible and very reliable
  • Knowledge in Public Health
  • Committed worker

Position

Title: Intern under the Hele Imua Internship Program

Timeline

ASSISTANT MANAGER

Rip Curl
12.2023 - Current

SUPERVISOR

Rip Curl
08.2021 - 12.2023

SALES ASSOCIATE

Rip Curl Kamakana Ali'i in Kapolei
11.2019 - 08.2021

University of Hawai'i At Manoa

BACHELOR OF ARTS IN PUBLIC HEALTH

James Campbell High School

Summa Cum Loude

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MICHAELLA ABITZAssistant Manager at Kapolei Rip Curl